LAN Troubleshooting Helpdesk Analyst (Jobs in Dublin, OH)   Requirement id 61652 Job title Analyst Job location in Dublin, OH Skills required Service Management Tool, LAN, Troubleshooting, Helpdesk Open Date 08-Jun-2017 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Service Management Tool, LAN, Troubleshooting, Helpdesk Help Desk Analysts whose role will involve providing telephone-based technical support services via phone to employees, agents, and contractors. As an IT Service Desk Technician, you will follow documented call handling procedures to manage inbound contacts and document relevant information in a Service Management tool, while providing excellent customer service and technical support services. The ideal candidate will be good at multi-tasking in many different applications, and possess the ability to comfortably type while talking. He/she should be able to control a conversation while expressing appropriate empathy and energy directed towards providing a technical solution for the caller. Skills required include: * Experience with a Service Management tool, such as HP Service Center or ServiceNow * Experience using Remote Tools, such as Go To Assist or Citrix * Experience troubleshooting network connectivity, including LAN, broadband and VPN, 802.11 wireless and cellular-based internet services (such as Verizon MiFi) * Experience troubleshooting and using Windows based operating systems in a corporate environment * Experience using and troubleshooting email applications, such as Outlook or Lotus Notes * Experience using and supporting the use of smartphones for business, including the use of business email applications such as Good Mobile. * Experience providing help desk type services in another large corporate environment, in support of both standard technologies such as desktop software and printing, as well as business applications for an insurance, financial, or related industry   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 61652 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), Service Management Tool job openings in Dublin, OH Jobs List Technical Support Analyst Create date: 08-Feb-2017 Start Date : 02/27/2017 End Date : 12/29/2017 Submission Deadline : 02/14/2017 Description : Location: 5525 Parkcenter Cir, Dublin, OH *or* Des Moines, IA *Position could be hired in Columbus or Des Moines Providing telephone-based technical support services to Na.... (This job is for - VPN Jobs in OH Dublin Analyst - (in Dublin, OH))    Service Management Tool job openings in other states Jobs List VITA - Virginian Identity Service Owner (744607) Create date: 30-Aug-2024 No of submissions : 2 Start date : 09/24/2024 End date : 04/30/2025 Submission Deadline : 9/4/2024 Client info : VITA Note : * Agency Interview Type : Web Cam Interview Only * ON SITE: 4 days a week on site required (No Exceptions!) Description : VIT.... 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(This job is for - LAN Jobs in AZ Scottsdale Analyst - (in Scottsdale, AZ))    Service Management Tool job openings in OH Jobs List Sr. Linux Administrator Engineer - 89560 Create date: 08-Dec-2022 start date:12/19/2022 End date:12 months (expected) from start date submission deadline:12/13/2022 Description: Our client is looking for a contract only Sr. DevOps Engineer to assist with Data Center operations, automation, and system migrations. Gen.... (This job is for - job Jobs in OH Columbus Engineer - (in Columbus, OH)) (Analyst: Service Management Tool, LAN, Troubleshooting, Helpdesk in Dublin, OH)

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