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LAN VOIP Troubleshooting SIP Network Engineer Engineer
(Jobs in COLUMBIA, SC)
 
Requirement id 145339
Job title Engineer
Job location in Columbia, SC
Skills required LAN, VOIP, LAN And WAN, Troubleshooting SIP Network Engineer
Open Date 18-Jan-2024
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Engineer: LAN, VOIP, LAN And WAN, Troubleshooting SIP Network Engineer

Start date : 2/1/24

Submission deadline : 1/25/2024

Client info : Department of Probation, Parole, and Pardon Services

Note :

* INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)?

- INTERVIEW WILL BE CONDUCTED VIRTUALLY BY A TEAM OF IT PROFESSIONALS

* SCHEDULE INTERVIEW: How soon can you schedule an interview (date / times)?

- WITHIN 1 WEEK OF CLOSING


Description :

MIGRATION OF PHONE SYSTEMS TO VOICE OVER IP (VOIP) AT ORGANIZATIONS COUNTY OFFICES ACROSS SOUTH CAROLINA. ENGINEERS WILL BE INVOLVED IN THE MANAGEMENT OF STRATEGIES TO DEFINE, DEPLOY, AND MAINTAIN THE ORGANIZATIONS INTERNAL IP TELEPHONY AND ITS RELATED NETWORK CONNECTIONS.

DAILY DUTIES / RESPONSIBILITIES:
• WORKS INDEPENDENTLY AND OVERSEES AND EXECUTES THE PLANNING, SCHEDULING, COORDINATION OF RESOURCES AND ACTIVITIES FOR INSTALLATION AND CONFIGURATIONS FOR VOIP PHONE SYSTEMS FOR THE ORGANIZATIONS VARIOUS OFFICES THROUGHOUT SOUTH CAROLINA. THIS INCLUDES WORKING WITH VENDORS AND VARIOUS AGENCY REPRESENTATIVES.
• PERFORMS PRE AND POST SITE VISITS TO DETERMINE SCOPE, TECHINICAL NEEDS, ISSUES, RISKS AND RESOURCE REQUIREMENTS TO RESULT IN SUCCESSFUL IMPLEMENTATIONS.
• REVIEWS AND PROVIDES FEEDBACK ON QUOTES AND OTHER VENDOR PROPOSALS.
• ENSURES OPERABILITY AFTER VOIP MIGRATION THROUGH TESTING AND SYSTEM VERIFICATION AND VALIDATION.
• COLLABORATES WITH VARIOUS INTERNAL AND EXTERNAL RESOURCES (SUCH AS TELECOM, NETWORK CABLING, VENDORS)
• PARTICIPATES IN POST DEPLOYMENT TROUBLESHOOTING OF VOIP-RELATED ISSUES.
• ENSURES SUCCESSFUL MIGRATION FROM LEGACY PHONE SYSTEM TO VOIP, INCLUDING PREPARATION OF DOCUMENTATION, TRAINING AND OTHER RELATED ACTIVITIES.
• UPDATES TICKETS IN THE TICKETING SYSTEM ON ALL VOIP-RELATED ISSUES.
• PARTICIPATES IN NETWORK TROUBLESHOOTING FOR CONNECTION-BASED ISSUES BETWEEN ENDPOINT DEVICES AND DISTRIBUTION SWITCHES.
• CONDUCTS AND AIDS IN INVENTORY OF VOIP-RELATED EQUIPMENT.
• PERFORMS ADMINISTRATIVE ACTIVITIES INCLUDING BUT NOT LIMITED TO PHONE LISTS, AGREEMENTS, LETTERS OF AGENCY AGREEMENTS (LOA), AUTHORIZATIONS, WEEKLY MANAGEMENT REPORTS .

Required Skills (rank in order of Importance):
• Demonstrated Experience as THE Technical Lead on Telephony or Network Implementation projects
• Proficiency in VoIP protocols and technologies, including SIP, H.323, RTP and MGCP.
• Sound knowledge of IP routing, LAN, and WAN configurations.
• Hands-on experience in configuring and managing VoIP systems.
• Ability to perform troubleshooting and debugging of VoIP systems.
• Experience in deploying and configuring VoIP applications.
• Extensive computer and analytical skills.
• Strong background in VoIP testing.
• Knowledge of relevant VoIP industry standards.
• At least 4 years of experience working with VoIP applications.
• Telecommunications expertise, troubleshooting abilities.

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• STRONG PERSONAL, ETHICAL, AND MORAL STANDARDS
• EXCELLENT CUSTOMER SERVICE AND COMMUNICATION SKILLS VIA PHONE, EMAIL, AND IN-PERSON, WORKING WITH A WIDE RANGE OF SITUATIONS AND PERSONALITIES
• MUST BE ABLE TO EFFICIENTLY PERFORM REMOTE AND ONSITE TECHNICAL WORK. WILL BE IMPLEMENTING VOIP ACROSS THE STATE.
• SELF-STARTER WITH THE ABILITY TO PRIORITIZE WORKLOAD AND MANAGE TIME.
• Experience with Broadsoft software.
• KNOWLEDGEABLE OF YEALINK PHONES
• EXPERIENCE SUPPORTING ANALOG PHONE SYSTEMS
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 145339 while calling.
 
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(Engineer: LAN, VOIP, LAN And WAN, Troubleshooting SIP Network Engineer in Columbia, SC)
     
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