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LAN Oral And Written Communication Telecommunications Engineer
(Jobs in Madison,
 
Requirement id 147492
Job title Engineer
Job location in Madison, WI
Skills required Systems Engineer, Customer Service, LAN, Oral And Written Communication Telecommu
Open Date 21-May-2024
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Engineer: Systems Engineer, Customer Service, LAN, Oral And Written Communication Telecommu

No of Submissions : 1

start date : 07/01/2024

End date : 06/30/2025

submission deadline : 5/22 @ 4pm CST

client info : DCF

Note:

* INTERVIEW NOTES:
• Phone and web based interviews will be acceptable.
• However, an in--person interview may be required.
• Interviews will be set up shortly after the posting close date.
• MUST provide three (3) business references for the interview. (One reference must be a supervisory level.)

IMPORTANT NOTES:
• Candidate MUST be physically located in the United States. International candidates/phone numbers will not be accepted.
• Candidate must follow ALL DCF work rules
• Candidate must be available to perform all work during the Central Standard Time (CST) business hours 9:00 am – 3 pm (or CST hours as defined by the hiring manager)
• Candidate will be required to provide their own equipment for this position (See job description for required specifications.)

* Duration: 6/30/2025, with the potential to extend for an additional term(s)

This position is remote. However, position status is subject to change.


* Hybrid/On Site positions: Local candidates or willing to relocate at the candidates expense. No designated work-space will be assigned however, selected candidate must be available to work at our location as needed. DCF work location is 201 W. Washington Ave., Madison, WI 53703. DCF does not pay for travel time or reimburse for travel expenses.


Description :

This position is more accurately described as a Telecommunications Administrator.
The Telecommunication Specialist will function as a high-level technical support resource in VoIP telecommunications phone numbers, mobile device management, and dial plans. The position will require analysis and design for Call trees or call centers for internal communications. This person will manage the agency telecommunications data and look to improve process and procedures through redundancy or automation where appropriate.
The candidate must have experience in VoIP communications, telephony configuration and testing, validation, administration, support, monitoring and maintenance for telecom infrastructure including the development of process documentation. The candidate will be expected to utilize industry standard best practices and methodologies and provide knowledge transfer to other staff through both direct communication and formal documentation.
The candidate should have experience with mobile technology and supporting daily operations in telecommunications billing and tracking systems.
The candidate should be familiar with routing protocols for VoIP communications while working within a WAN and LAN environment.
An exceptional candidate will have direct experience with Cisco Unified Communications software suite like Manager, Cisco Unity Connection, Cisco Unified Contact Center Express or other Call Center software or services.
The candidate should be capable of working independently on a diverse customer requests and assigned activities. The candidate will also be required to work within a team to provide recommendations for process improvements, project planning, system implementations, and system administration. The candidate should be skilled in the prioritization of daily tasks and project tasks.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 147492 while calling.
 
Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),
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(Engineer: Systems Engineer, Customer Service, LAN, Oral And Written Communication Telecommu in Madison, WI)
     
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