LAN/WAN Switches Network Security Analysis Tools Intune Microsoft Windows Server Mic   Requirement id 116239 Job title Specialist Job location in Boston, MA Skills required LAN/WAN, Switches, Microsoft Operating System, Network Security Analysis Tools Intune M Open Date 23-Apr-2021 Close Date Job type Not specified Duration 2 Months Compensation DOE Status requirement --- Job interview type Phone Screen and Face to Face interview    Email Recruiter: coolsoft Job Description Specialist: LAN/WAN, Switches, Microsoft Operating System, Network Security Analysis Tools Intune M Bid Number: BD-21-1060-ITD00-ITD00-61658 Note: Maximum number of resumes per ITS63 Vendors: 3 Note: Email Submission hourly rate range: $50.00 to $64.00/Hr Submission Deadline: 4/30/2021 05:00 PM EST Start Date: 5/10/2021 End Date: 6/30/2021 Client: Executive Office of Technology Services and Security Description: The Executive Office of Technology Services and Security (EOTSS) is seeking to hire a VIP Deskside Support Specialist to join our IT Desktop Support team. The VIP Deskside Support Specialist ensures IT issues are addressed, resolved, escalated, communicated, and tracked while focusing on customer service and end user satisfaction. This role is expected to support our most senior level customers with the highest level of customer service. Additionally, the VIP specialist will independently analyze and resolve desktop and LAN/WAN issues for end users, resolving tier 1 and 2 issues within service level agreement guidelines. This position will require limited travel to various sites as needed or requested. The primary work location for this role will be at One Ashburton Place Boston, Massachusetts 02108. The work schedule for this position is Monday thru Friday, 10AM to 6PM. *Schedules are subject to change based on the operational needs of the business. This role is expected to perform after hours support as authorized and required. Position Responsibilities (including but not limited to): Asset Management: • Deploy, repair, test and inventory software • Maintain inventories of all EOTSS IT assets • Implement EOTSS IT enterprise images for PCs (Desktop/Laptop) • Install operating systems and software; patch systems and protect against viruses/malware • Install, configure, and troubleshoot devices; utilize IT tools for remote management of desktops and laptops, track inventory, push patches and upgrades Technical & Desktop Support: • Provide user friendly, on-hand support to the users in multiple locations • Perform analysis, diagnosis and resolution of desktop, LAN, and other miscellaneous hardware equipment problems for end users • Analyze and resolve tier 1 and 2 issues within Service Level Agreement guidelines. • Determine if escalation of request to tier 3 subject matter experts is required and escalate within Service Level Agreement guidelines. • Inform customers on the status of their requests and ensure customer satisfaction • Handle tickets effectively within timeframes outlined in service level objectives • Assist Telecom with movement of IP phones as required • Act as the contact person for office wiring/cable installations • Assist with: o Local backup and restore process to include swapping tapes, restoring files, and transfer of media o Troubleshooting and resolving Network issues o Monitoring and maintaining the health and integrity of the network o Local backup and restore process o Site specific projects as related to network infrastructure & server support • Install, configure, and support state issued mobile devices and other tech devices such as iPads and tablets • Perform system analysis and troubleshooting functions as they relate to the LAN/WAN infrastructure • Install and maintain communication connections between workstations, printers, etc. • Assist in server installation/maintenance and act as liaison between vendors and third level support for LAN/WAN peripherals such as switches, routers, modems, hubs etc. Administration Support/Workflow: • Work collaboratively with internal and external groups to improve overall customer service and support • Perform timely response and support during scheduled and authorized non-business hours • Clearly communicate and/or escalate any IT operations issues or disruptions (planned or unplanned) to minimize user impact   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 116239 while calling.   Other jobs in MA: Boston (103), Burlington (1), Cambridge (1), Canton (3), Chelsea (9), Franklin (1), Lexington (2), Malden (10), Marlborough (2), Maynard (2), Newton (1), Quincy (6), Sharon (1), Waltham (1), Welesley (1), Wellesley (6), Westborough (1), Westbourough (1), LAN/WAN job openings in Boston, MA Jobs List ITS63 ITD 19-017 Deskside Support Specialist -SP Create date: 25-Jun-2019 Bid Number: BD-19-1060-ITD00-ITD00-41268 Note: Email Submission Note: Maximum number of resumes per ITS63 Vendors: 3 Note: Number of Positions to be filled: 1 Submission Deadline: 7/2/2019 05:00:00 PM EST Start Date: 7/15/2019 End Date: 6/30/2020 Client: Executive Office of Technology Services an.... 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(This job is for - LAN WAN Jobs in MA Boston Specialist - (in Boston, MA)) ITS63 CNB Help Desktop Specialist -SP Create date: 24-Apr-2019 Bid Number: BD-19-2018-CNB-CNB-38717 Note: Email Submission Maximum number of resumes per ITS63 vendor: 10 Submission Deadline: 5/8/2019 05:00:00 PM EST Start Date: 5/20/2019 End Date: 11/19/2019 Client: Cannabis Control Commission Description: Position Summary: Under the d.... (This job is for - LAN WAN Jobs in MA Boston Specialist - (in Boston, MA)) Sr Network Engineer - ITS43_NetworkEngineer-FY12-DOT-002 Create date: 13-Mar-2012 [Note: Submission deadline : 03/16/2012 05:00PM] [Note: Duration : 1 year (renewable)] Description: Seeking a senior level individual contributor with CCNP credentials to join a network support team in Massachusetts Department of Transportation. This senior level position is part of a team responsible for Project Ro.... (This job is for - LAN WAN Jobs in MA Boston Engineer - (in Boston, MA))    LAN/WAN job openings in other states Jobs List NC - WSSU - Network/Telecom Specialist- Junior (692150) Create date: 09-Sep-2022 Start date :09/19/2022 End Date :05/19/2023 Submission deadline :09/08/2022 Client Info :WSSU - NCIS Description : ***The max rate for this position is $32.40/hour. ***All work must be completed onsite. Job Description: Winston-Salem State University is looking for a techni.... (This job is for - LAN WAN TCP IP Jobs in NC WinstonSalem Specialist - (in Winston Salem, NC)) Senior Project Manager - 6933 Create date: 13-Jul-2022 Description: Qualifications Project Manager: Plans, organizes and integrates cross-functional information technology projects that are significant in scope and impact Senior 60 Months: Candidate is able to work independently, without assistance and provides guidance to others. May have advanced education. .... (This job is for - LAN WAN PMP Jobs in NY Brooklyn Manager - (in Brooklyn, NY)) PennDOT- PS3 A4 SC3 (District 8, Dauphin County) (687678) Create date: 11-Jul-2022 Start date :08/15/2022 End Date :06/30/2023 Submission deadline :07/24/2022 Client Info : PennDOT Description : ***This requisition will feature first round interviews via Teams.*** ***Submit only candidates local to the Harrisburg, PA Area. Please specify the physical residence in the can.... (This job is for - LAN WAN Jobs in PA DauphinCounty Consultant - (in Dauphin County, PA)) PennDOT- TS2 A4 SC3 (District 5, Lehigh County) (677203) Create date: 01-Mar-2022 Start Date :03/06/2022 End Date :06/30/2022 Submission Deadline: :03/6/2022 Client Info: PennDOT Description: ***This requisition will feature first round interviews via Teams.*** ***Submit only candidates local to the Allentown, PA Area. Please specify the physical .... (This job is for - LAN WAN Jobs in PA LehighCounty Consultant - (in Lehigh County, PA)) Senior Network Engineer (Juniper/PAN) - 21-02732 Create date: 13-Aug-2021 client info : Tesla Description: Specialize in network engineering in an enterprise environment. This role will provide Network operational support. The engineer will ensure compliance to established system architecture, regulations and security policies, follow standards and best practices, and author and maintain support do.... (This job is for - LAN WAN TCP IP Jobs in NV Sparks Engineer - (in Sparks, NV))    LAN/WAN job openings in MA Jobs List Network Engineer-Checkpoint - J-10-940-228 Create date: 02-Oct-2014 This will be the first of four positions. One is open now and more are coming later this month. We currently have 5 consultants on-site with this manager. This is all about Checkpoint. The candidates should have several years of Checkpoint design /implementation experience. The manager will hire a candidate with 10+ years or 4.... (This job is for - LAN WAN Cisco Juniper Jobs in MA NORTHBORO Engineer - (in NORTHBORO, MA)) Engineer (Microsoft) Create date: 21-Apr-2011 General Summary/Overview Statement The Release Engineering Specialist acts as a Leader in the coordination of configuration support for multiple complex test and development environments. Work with the overall development team, QA team, and product management to assist with product integration.... (This job is for - san LAN WAN SOA Jobs in MA Wellesley Engineer - (in Wellesley, MA)) (Specialist: LAN/WAN, Switches, Microsoft Operating System, Network Security Analysis Tools Intune M in Boston, MA)

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