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LAN SCCM Consultant
(Jobs in Hartford, CT)
 
Requirement id 133614
Job title Consultant
Job location in Hartford, CT
Skills required LAN, Desktop Support, SCCM,
Open Date 06-May-2022
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: LAN, Desktop Support, SCCM,

start date:05/20/2022
End date:05/19/2023

submission deadline:05/12/2022

client info : CT DOL

Description:

6-8 yrs exp Full-time professional work experience in maintaining and supporting Local Area Networks (LAN) including: troubleshooting and repair of hardware, computer systems and peripherals, workstation software, and maintaining user accounts. Substitutions: Accredited college training may substitute for the required work experience, with a maximum substitution of four (4) years. (Fifteen (15) semester hours in Information Technology or a related area is required.) Accredited graduate training in the above area may substitute for the required work experience, with a maximum substitution of one (1) year. Successful completion of an Information Technology Certification program, may substitute for the required work experience with a maximum substitution of two (2) years. (Proof of certification must accompany application.) One (1) year of work experience as a Network Engineer-Associate ; LAN Administrator-Associate ; Help Desk Coordinator-Senior ; Systems Administrator-Associate may substitute for all of the required experience.

The ideal candidate will have:

Ability to excel in a rapidly changing environment and is service-oriented and proactive in anticipating and resolving desktop support issues in a fast-paced environment while maximizing efficient use of computing resources.

Ability to provide feedback and input to the IT department for forecasting and bench marking desktop computing resources and have excellent communication skills.

Experience with various desktop hardware, virtual devices, printers, and peripherals.

Experience in various Windows operating system environments (Windows 10, MS Server 2012, 2008, 2016 ) and ability to capture desktop images and utilize diagnostic tools to ensure desktop environments are functioning optimally.

Experience with SCCM, MDT, scripting, Active Directory, PowerShell, McAfee, CrowdStrike, and Group Policy.

Experience and working knowledge in using and supporting Microsoft productivity software (Word, Excel, Powerpoint, Access, Outlook, O365, Teams, and Sharepoint).

Experience in Telecommunications: configuring VoIP phones (including softphones) such as Avaya. Knowledge of cellular devices/services, contacts, and billing.

Experience with BMC ticketing system or other ticketing applications.

Experience with maintaining hardware inventory and surplus equipment.

Experience creating/writing Standard Operating Procedures (SOPs) for IT staff and customers.

Additionally, candidates should be familiar with modern host and client-based productivity and collaboration tools such as Slack, Google Docs, GoTo Meeting, Webex, Quick Assist, etc. They should be able to assist end-users with basic connectivity and access, triage emerging support issues, and escalate protocols as required.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 133614 while calling.
 
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(Consultant: LAN, Desktop Support, SCCM, in Hartford, CT)
     
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