MIS MS Office Problem Solving Skills Analyst (Jobs in St Paul, MN)   Requirement id 111535 Job title Analyst Job location in St Paul, MN Skills required MIS, Bachelor Degree In Computer Science, IT Services, MS Office Problem Solving Skills Open Date 11-Nov-2020 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement not found Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: MIS, Bachelor Degree In Computer Science, IT Services, MS Office Problem Solving Skills Note :100% remote to start, then onsite. Candidate must be our W2 Employee. Candidate must be local : Yes We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens. Job Description : Tech Analyst Contract through May2021 - may extend Remote, then St. Paul, MN 1. 1-2 years service desk experience 2. Microsoft Office 365 suite 3. Citirx Support Role and Responsibilities: 1. Proficient in supporting, troubleshooting a corporate computing, and mobile environment, including supported software and hardware. 2. Strong Customer Service and analytical skills 3. Proficiency in Microsoft Office 365 suite 4. Must be results oriented and able to manage multiple tasks simultaneously. 5. Ability to remain positive in an active environment and interface with customers in a professional, effective manner. 6. Excellent verbal, written, problem solving, interpersonal, organizational, and time management skills. Required Skills: 1. Two or Four-year degree with emphasis in MIS, Computer Science, or Technical Support preferred. 2. 1-2 years IT Service Desk experience. 3. Windows operating system support experience. 4. Citrix support experience. 5. Microsoft Office 365 support experience. 6. MAC support experience. Preferred Skills: 1. Provide first level technical assistance and support to Securian home office and remote associates computer system, hardware or software. 2. Respond quickly and effectively to calls received through the ET Service Desk. 3. Log all incident and requests in a call management tool; track incidents and requests from identification through resolution. 4. Walk customer through problem solving process over the phone, via remote assistance. 5. Monitor and respond to the ET Service Desk ticket queue for incoming tickets, thoroughly assess and evaluate the issue and actively resolve or escalate the ticket. 6. Ask pertinent questions to determine nature of the customers issue. 7. Follow up with customers to ensure issue has been resolved to the customers satisfaction. 8. Create and maintain knowledgebase documents for use by Securian associates.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 111535 while calling.   Other jobs in MN: Coon Rapids (2), Duluth (6), Eagan (1), Edina (3), Little Falls (1), Maplewood (4), Mineapolis (1), Minneapolis (69), Minnesota (1), North Saint Paul (1), Plymouth (1), Roseville (2), Saint Cloud (3), Saint Paul (41), St Cloud (1), St Paul (5), Unknown (1),    MIS job openings in other states Jobs List Cloud Data Engineer - 62215 Create date: 09-Feb-2024 Start date : 03/01/2024 End date : 09/30/2025 Submission deadline : 02/21/2024 Client info : NeDHHS Note : * Candidate can work remotely. Description : We are looking for a Cloud Data Engineer to work with the Data Nexus Te.... (This job is for - MIS Jobs in NE Lincoln Engineer - (in Lincoln, NE)) GA DHS - SQL Business Analyst (715376) Create date: 17-Jul-2023 Remote Start date :07/31/2023 End Date :06/30/2024 Submission deadline :07/21/2023 Client Info :DHS Description : ------------------------------------------------------ PLS do NOT submit candidates previously submitted to #710741 The Business Analyst will work within the Of.... (This job is for - MIS Engineering Jobs in GA Atlanta Analyst - (in Atlanta, GA)) GA DPH - Senior Systems Administrator (707158) Create date: 22-Mar-2023 start date : 04/17/2023 End date : 06/30/2023 submission deadline : 03/28/2023 client info : DPH Note : * Onsite Description : Job Description The Senior Systems Administrator is responsible for managing customer su.... (This job is for - MIS Jobs in GA Atlanta Administrator - (in Atlanta, GA)) GA DHS - Sr. RPA Developer (689328) Create date: 04-Aug-2022 Start date :08/29/2022 End Date :06/30/2023 Submission deadline :08/10/2022 Client Info :DHS Description : Duties and responsibilities: Responsible for determining the scope of the assigned project(s) by assessing requirements from business and technical/network perspectives MIS Engineering Jobs in GA NW Developer - (in NW, GA)) GA DHS-Full-Stack Java Developer-UI/UX (678248) Create date: 05-Apr-2022 Start Date : 04/25/2022 End Date : 06/30/2023 Submission Deadline : 04/13/2022 Client Info: DHS Note: * Agency Interview Type : Web Cam Interview Only Description: As part of the applications development team, you will contribute to the design and.... (This job is for - MIS Jobs in GA Atlanta Developer - (in Atlanta, GA))    MIS job openings in MN Jobs List Systems Engineer - Directory Services - 37146 Create date: 02-Aug-2018 Job Description : Role and Responsibilities: 50% Execution ? Assist in the execution of Directory solutions/initiatives with IDM Engineering team ? Provide technical leadership on large scale implementations of medium complexity. ? Assist in the integration of mergers, acquisitions, integrations and divestitures.... (This job is for - MIS Jobs in MN Minneapolis Engineer - (in Minneapolis, MN)) (Analyst: MIS, Bachelor Degree In Computer Science, IT Services, MS Office Problem Solving Skills in St Paul, MN)

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