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MS Excel MS Powerpoint POS System XML Report Builder 3.0 Analyst
(Jobs in Raleig
 
Requirement id 48075
Job title Analyst
Job location in Raleigh, NC
Skills required MS Word, MS Excel, MS Visio, MS Powerpoint POS System XML Report Buil
Open Date 17-Aug-2015
Close Date
Job type Not specified
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Analyst: MS Word, MS Excel, MS Visio, MS Powerpoint POS System XML Report Buil

Description:

• Provide application support for IPCS and ensure it is operational during business hours
• Monitor IPCS by regular review of system health indicators, reports from the mainframe interface system (STARS) and IPCS system dashboard and reports.
• Note problems and identify performance trends. Where approved, take correction action to improve performances and circumvent problems from arising.
• Provide Level 2 Help Desk Technical Leadership and support
• Receive, log and fully document requests for support from help desk, other service delivery staff and/or users; investigate problems and other requests for support and determine appropriate actions to take
•Monitor progress of requests for support through resolution and ensure users and other interested parties are kept informed
• Escalate defects, systems and network issues to appropriate resources
• Escalate 3rd party software and hardware issues to vendors, insuring proper attention is given to the issue depending on severity
• Provide Technical Support and leadership for Change and Release Management
• Provide monthly updates and communication with the vendor, the management team, and development teams on all changes, patches, fixes and outstanding issues.
• Escalate 3rd party software and hardware issues to vendors, insuring proper attention is given to the issue depending on severity
• Provide leadership and direct input to annual PCI Audits
• Reaffirm scope and maintain IPCS documentation related to PCI compliance
• Verify vendor and application compliance (PA DSS Compliance)
• Address questions regarding IPCS in assessor interviews
• Participate in PCI Risk Assessment

Required Skills:

* Must have relevant work experience in a distributed web services and enterprise software environment.
* Must have a strong working knowledge of office applications (i.e. MS Excel, MS Word, Visio, and PowerPoint)
* Must ensure that written and verbal communications are clear, concise and achieve intended objectives
* Problem Diagnosis skills (i.e., discovery, replication, troubleshooting, resolution, verification, communication and/or escalation as required)
* BS/BA degree in Computer Science, Computer Engineering, Information Technology, or an related degree from an accredited college or university.
* Must have hands-on experience providing production support work or in a similar role.
* Must have hands-on experience developing and supporting credit card payment solutions and retail POS solutions.
* Must have demonstrated ability to multi-task and prioritize projects and tasks and able to problem solve independently as well as part of a team.
* Must have hands-on experience supporting POS solutions in the specific areas of Billing and Payment solutions.
* Must have hands-on experience with XML and with Report Builder.


Desired Skills:


* Must have the ability to work with other IT Team disciplines: Architecture, Security, Infrastructure, Integrations, Client Services, Database.
* Experience supporting iNovah Payment Credit and Debit System (IPCS)
* Must have experience in Systems Integration with knowledge of SOA & developing and supporting custom built Web Services.
* Relevant work experience in integrating .NET application with mainframe applications.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 48075 while calling.
 
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