MS Office Active Directory Helpdesk Technician Peripherals Analyst (Jobs in Cony   Requirement id 146339 Job title Analyst Job location in Conyers, GA Skills required Help Desk Analyst, MS Office, WIN 7, Active Directory Helpdesk Technician Per Open Date 15-Mar-2024 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Help Desk Analyst, MS Office, WIN 7, Active Directory Helpdesk Technician Per Onsite start date :04/15/2024 End date :06/30/2024 submission deadline : 03/20/2024 client info :DDS - IT Description : LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. Call Center environment Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management. External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile drivers licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Job Responsibilities • Oversee the daily performance of computer systems and applications. • Answer user inquiries regarding computer software or hardware operation to resolve problems. • Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. • Confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Minimum Qualifications: • High School diploma or GED • Six months of IT Level 1 support experience handling customers, questions, complaints, and/or providing information in a call center environment. Preferred Qualifications • 1+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10. • Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college • Knowledge of Apple iOS This position is located at DDS Headquarters in Conyers, Georgia.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 146339 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4),    Help Desk Analyst job openings in other states Jobs List Help Desk Analyst - 8585760 Create date: 09-Oct-2024 * Bill Rate: USD 34.00 Per Hour * Max Rate: USD 39.00 Per Hour No of Submissions : 1 start date : 10/28/2024 End date : 06/30/2025 submission deadline : 10/16/2024 client info : OIT Note: * Position Location: Remote * Candidate Must Be Local.... (This job is for - Jobs in CO Denver Analyst - (in Denver, CO)) DOT - Help Desk Analyst 1/HDA1 (748148) Create date: 30-Sep-2024 No of Submissions : 2 start date :11/04/2024 End date :06/30/2025 submission deadline : 10/03/2024 client info : DOT Note: * Help Desk Analyst (HDA1) * 100% On-site * OST AM: Gary Koppenhaver - gkoppenhaver@ostglobal.com .... (This job is for - ServiceNow Jobs in OH Columbus Analyst - (in Columbus, OH)) Help Desk Analyst I - Service Desk Create date: 12-Jun-2024 No of Submissions : 1 start date : 07/01/2024 End date :12/31/2025 submission deadline : 06/16/2024 client info : OYA Note: * Position Location: On Site * Candidate Must Be Local Description : The pri.... (This job is for - Troubleshoot Jobs in OR Salem Analyst - (in Salem, OR)) AGO - Help Desk Analyst 3 (731903) Create date: 19-Mar-2024 start date :04/01/2024 End date :06/30/2024 submission deadline : 03/22/2024 client info :AGO Description : Performs basic workstation troubleshooting and maintenance by collection of informationto respond and or resolve routine tier 1 & 2 problem.... (This job is for - Troubleshooting Jobs in OH Columbus Analyst - (in Columbus, OH)) NSU - Help Desk Analyst 2 - (731254) Create date: 13-Mar-2024 Job Title: NSU - Help Desk Analyst 2 - 100% ON SITE (731254) Onsite start date :03/25/2024 End date :07/08/2024 submission deadline :3/18/2024 client info :NSU Description : Interviews: Initial Web based IVs conducted but IN.... (This job is for - job Jobs in VA Norfolk Analyst - (in Norfolk, VA))    Help Desk Analyst job openings in GA Jobs List FCBH Desktop Support Analyst (730356) Create date: 27-Feb-2024 Onsite start date :04/01/2024 End date :06/30/2024 submission deadline :03/01/2024 client info :FCG Description : Job Summary: Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with.... (This job is for - Equivalent Jobs in GA Atlanta Analyst - (in Atlanta, GA)) FCBH Desktop Support Analyst (727501) Create date: 09-Jan-2024 Onsite start date :01/29/2024 End date :06/30/2024 submission deadline :01/08/2024 client info : FCG Description : Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with tier one issues o.... (This job is for - Jobs in GA Atlanta Analyst - (in Atlanta, GA)) FCBH Desktop Support Analyst (722855) Create date: 19-Oct-2023 Onsite start date :11/20/2023 End date :10/18/2024 submission deadline :10/24/2023 client info :FCG Description : Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with tier one issues o.... (This job is for - Jobs in GA Atlanta Analyst - (in Atlanta, GA)) GA CJCC Help Desk Analyst 2 (690906) Create date: 23-Aug-2022 Start date :09/06/2022 End Date :02/28/2023 Submission deadline :08/25/2022 Client Info :CJCC Description : Must be local to Metro Atlanta. Hybrid role: onsite Tues & Thurs & remote Mon, Wed & Fri Job Summary: Under general supervision, assists customers with tier one issue.... (This job is for - VPN Jobs in GA Atlanta Analyst - (in Atlanta, GA)) Help Desk Analyst 2 - 54726 Create date: 24-Apr-2019 The Department of Labor has embarked on a multi-year initiative to modernize the existing environment to a more current and cost effective distributed environment. As a result, many processes and procedures must be designed from scratch or re-designed to align with ITIL. This position will be assigned to the Solution Center.... (This job is for - Jobs in GA Atlanta Analyst - (in Atlanta, GA)) (Analyst: Help Desk Analyst, MS Office, WIN 7, Active Directory Helpdesk Technician Per in Conyers, GA)

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