MS Office HP Quality Center Manager (Jobs in OWINGS MILLS, MD)   Requirement id 9264 Job title Manager Job location in Owings Mills, MD Skills required Programme Manager, MS Office, MS Visio, HP Quality Center Open Date 28-Mar-2012 Close Date Job type Contract Duration 9 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Manager: Programme Manager, MS Office, MS Visio, HP Quality Center [Note: Start Date : 04-01-2012 End Date : 12-01-2012] Description: This position will be responsible for working with our strategic vendor partners and internal stakeholders to ensure that our engagements with our vendors are in alignment with industry best practices. This role requires a hands-on driver of change, who is effective at leading change and can work semi-autonomously to execute on the strategic direction of the team. The candidate will help enable and drive continuous improvement across the organization by improving the effectiveness of our engagements with our strategic partners. Responsibilities: Establish and communicate vendor governance standards, procedures, and tools for use in selecting, directing and managing relationships with third parties Act as a change agent by working with the IT and Business Unit leadership teams to identify, recommend and implement transformational sourcing models based on business needs Develop and execute on the strategic sourcing strategy to support day to day processing and all related administrative support activity in accordance with the teams policies and procedures Partner with CareFirst IT teams to perform spend analysis and identify savings opportunities Execute on relationship management strategies by which vendors are evaluated, selected and managed in accordance with established guidelines and best practices (RFI/RFP, Scorecards, Performance Metrics, escalation/response processes, etc.) Define and track quantifiable measures of success for the team Consult with IT teams on the construction and ongoing maintenance of their vendor engagements Analyze and manage to resolution vendor issues escalated by internal teams Assist in the ongoing development of security controls Participate in, and possibly lead, projects to create, improve, or standard processes that support vendor operations in a global delivery model Investigate, propose, and implement tools and processes to automate vendor reporting Develop, improve, and report on measures of vendor performance Work closely with compliance, procurement, and legal to ensure vendor programs comply with policies and vendor agreements conform to CareFirst best practices Help to guide teams in capacity planning Vendor Management Skills Needed: Experience building and executing in a Vendor Performance Management program Skilled in the development of service level agreements, performance metrics, and associated scorecards to evaluate results Ability to support multiple vendor relationships concurrently Strong skill set in the ITIL framework Management Skills Needed: Skilled in working with offshore teams and remote/virtual resources Skilled in developing and executing on a change management plan Highly skilled in influencing change, gaining buy-in, and building consensus to effect change Strong meeting facilitation and leadership skills High confidence level and ability to remain calm and focused to enable teams to come to agreement on next steps Strong communication skills to include presenting business and technical ideas, and recommendations clearly in verbal, written and presentation formats. Ability to lead teams of diverse teams with strong personalities or management styles High aptitude for learning and understanding by reading the situation to identify next steps Critical thinking skills to resolve problems and present solutions Ability to prepare and conduct training to mentor teams on process, procedures and best practices Strong skills with MS Excel, MS PowerPoint, MS Visio, and MS Word Basic Working knowledge of HP Quality Center Desired Experience: Candidate will have 5+ years of experience working in a Vendor Management office, including 2+ years focused on IT vendor management   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 9264 while calling.   Other jobs in MD: Annapolis (1), Baltimore (34), Baltimore Maryland (1), Beltsville (3), Downtown Baltimore (1), Elkridge (1), Frederick (2), Hanover (1), North Baltimore (2), Owings Mills (1), Rockville (1), Sparks (2), Timonium (4), Woodlawn (7),    Programme Manager job openings in other states Jobs List Business Analyst - J-11-142-984 Create date: 12-Jul-2016 start date:07/18/2016 end date:07/17/2017 submission deadline:07/18/2016 description: We are seeking a highly motivated and talented Project Manager with a strong background in change management, communications and organizational business process transformation. This position will be part of the HR Project Management Offic.... 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