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MS Office Help Desk Customer Service Reporting Tools Communication Skills Consultan
 
Requirement id 120313
Job title Consultant
Job location in Salem, VA
Skills required SharePoint 2010, MS Office, MS Team Foundation Server, Help Desk Customer Service Reporting Too
Open Date 10-Nov-2021
Close Date
Job type Contract
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: SharePoint 2010, MS Office, MS Team Foundation Server, Help Desk Customer Service Reporting Too

Start Date :11/29/2021
End Date :06/30/2022
Submission Deadline :11/15/2021

Client Info : VDOT

Note :

* Agency Interview Type: In Person Only

Description :

*local candidates strongly preferred
*100% ONSITE work, working with end users within the assigned district
*MUST possess a valid drivers license and have a clear driving history - will drive state vehicle

Position will primarily focus working with field staff with new technology and support of devices. Work with staff to be innovative with technology to perform daily job functions.

Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite and MS Teams. Skill in the use of Gmail. Skill in troubleshooting tools and managing and administering desktop and laptop computers as well as wireless devices. Ability to communicate effectively verbally and in writing with individuals and groups. Experience working with help request tracking and reporting tools. Strong Customer Service skills that include a “customer first” attitude. Position is responsible for agency-specific end user support throughout Salem District VDOT. Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner. Troubleshoot hardware and software issues.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 120313 while calling.
 
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(Consultant: SharePoint 2010, MS Office, MS Team Foundation Server, Help Desk Customer Service Reporting Too in Salem, VA)
     
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