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MS Office MIS Communication Skills Customer Service Team Environment Hands On Develo
 
Requirement id 69364
Job title Consultant
Job location in Atlanta, GA
Skills required MS Office, MIS, IT Technical Processes, Communication Skills Customer Service Te
Open Date 25-Apr-2018
Close Date
Job type Contract
Duration 13 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: MS Office, MIS, IT Technical Processes, Communication Skills Customer Service Te

Start Date :05/01/2018
End Date :06/30/2019
Submission Deadline :05/01/2018
Client Info :GaDOT
Description :



Position will be based in Atlanta Georgia as the primary work location. Applicant commuting to primary work locations will not be reimbursed as a travel expense. Applicants are encouraged to live/work in the primary location or be within a comfortable commuting distance to meet personal obligations.

Candidate will travel to Georgia DOT training centers statewide as needed to staff classes.

Georgia DOT will reimburse authorized travel expense lodging and meals. Georgia DOT will reimburse authorized travel use of a personal vehicle use. All travel expense reimbursement shall be in accordance with State Accounting Office Travel Policy: https://sao.georgia.gov/state-travel-policy

A Georgia DOT cell phone and laptop will be provided. All state equipment shall be used in accordance with State and Georgia DOT policies/procedures.

Candidate will be working as a team member within the IT organization of the Georgia DOT and report to a Team Leader/Supervisor. Candidates will work with supporting IT team members (system architects, application developers, database, network, server, etc.) and interacting with business units to understand the technical/business functionality of IT applications to develop technical training materials.

The IT Training Team delivers classroom training across the 7 Georgia DOT Districts in the State of Georgia. Internal/external users, customers, or stakeholders will be trained to operate or support Georgia DOT IT applications/systems.

The position end date is set for the end of the Georgia DOT fiscal year. Georgia DOT may exercise the option to renew contracts in one year increments. Several successful consultants have continued working for several years with contract extensions. However, Georgia DOT is under no obligation to extend contracts and may terminate employment at any time.

All candidates submitted for this or any other Job Posting that are currently working under a VISA, Employment Authorization Card, or any other authorized programs of the Federal Government must have a current active VISA or status in order to be submitted. Candidates that have an expired VISA or are in the process of applying for an extension, transfer, or a new VISA, should not be submitted.

The Department has 12 holidays, which consultants are not allowed to work nor make up any time for those holiday weeks without managements approval. Consultants are not to take extended leave during their first year of service (e.g. 1 week or greater). Consultants may not telework or work a compressed work week schedule during their first year of service. Work absences due to illness may require a doctors note in order to return to work.

Vendor may be required to purchase $20.00 identification card for candidate, which is non-refundable.



Responsibilities

Candidate will be working as a team member within the IT organization of the Georgia DOT and report to a Team Leader/Supervisor.
Adhere to the priorities, objectives, and guidance of Team Leader and IT management
Participate in IT Projects to design and develop learning materials
Produce effective training presentations, tutorials, instructor and student guides, lesson plans/exercises in multiple media and formats suitable to course audience
Create, review, and update training materials and documentation based on user feedback, classroom surveys, IT version updates, and IT support tickets
Proactively and effectively communicate with Team Leader and IT management
Adhere to the priorities, objectives, and guidance of Team Leader and IT management
Maintain, coordinate, and communicate training schedules with
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 69364 while calling.
 
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(Consultant: MS Office, MIS, IT Technical Processes, Communication Skills Customer Service Te in Atlanta, GA)
     
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