MS Office IT Knowledge VPN Process And Troubleshooting Consultant (Jobs in Des M   Requirement id 45769 Job title Consultant Job location in Des Moines, IA Skills required MS Office, Ms Windows 7, Service Desk Call Center Application, IT Knowledge VPN Process And Troubleshoo Open Date 14-May-2015 Close Date Job type Not specified Duration 12 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Consultant: MS Office, Ms Windows 7, Service Desk Call Center Application, IT Knowledge VPN Process And Troubleshoo Description: This role is focused on level 1 help desk phone support, primarily with system access issues and password support. Must be able to operate in a call center environment around ringing phones and other support team members.The ideal candidate must have excellent customer service and communications skills. Candidate must be able to: - handle difficult situations with clients and turn them into a win for the service desk team - initiate trouble tickets from a service desk system - answer how-to questions and resolve issues related to system access and password creation/reset - maintain a positive outlook, be professional, and provide excellent customer service Required Skills: * Ability to talk with business users who have limited IT knowledge about their issues * Knowledge of remote VPN process and troubleshooting * Ability to work with, and understand all Microsoft Office applications to assist callers * Experience supporting of Microsoft Windows 7 * Ability to enter tickets into a service desk call center application   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 45769 while calling.   Other jobs in IA: Des Moines (16), West Des Moines (2), West Desmoines (1), MS Office job openings in Des Moines, IA Jobs List IA-DHS-BA4 Security Technical Writer (682348) Create date: 18-May-2022 Start Date :06/20/2022 End Date :06/30/2023 Submission Deadline :5/20/2022 Client Info :DHS-IMHI: Department of Human Services Description : The Department of Human Services, Division of Information Technology is looking for a Technical Writer to develop and write a variety of end-user product.... (This job is for - MS Office Jobs in IA DesMoines TechLead - (in Des Moines, IA)) Help Desk 2 - 406278 Create date: 15-Apr-2015 Description: This role is focused on level 1 help desk phone support, primarily with system access issues and password support. Must be able to operate in a call center environment around ringing phones and other support team members. The ideal candidate must have excellent customer service and communications skills. C.... (This job is for - VPN MS Office Jobs in IA DesMoines Administrator - (in Des Moines, IA))    MS Office job openings in other states Jobs List Public Health Educator 2 - 62852 Create date: 03-Jun-2024 No of Submissions : 2 Start date : 07/01/2024 End Date : 06/30/2025 Submission deadline : 06/14/2024 Client Info :TN DOH Position Location : Remote Description : ------------------------------------------------------ Candidate must have or be eligible to obtain a curren.... (This job is for - MS Office Jobs in TN Nashville Consultant - (in Nashville, TN)) System Specialist IV -B36991W106 Create date: 24-May-2024 * Bill Rate USD 92.00 Per Hour * Max Rate USD 113.00 Per Hour No of Submissions : 1 Start date : 06/17/2024 End Date :01/18/2025 Submission deadline : 05/29/2024 Client Info : ODOT Position Location : Remote Description : ------------------------------.... (This job is for - MS Office Jobs in OR Salem Specialist - (in Salem, OR)) Project Administrator - P24-188813 Create date: 19-Mar-2024 start date : 04/01/2024 End date :09/30/2024 submission deadline : 03/22/2024 client info : CO HCPF Note: * Position Location: Remote Description : The role of the Project Administrator is to schedule, coordinate, and orga.... (This job is for - MS Office Jobs in CO Denver Administrator - (in Denver, CO)) GA DDS - Level 1 IT Help Desk Analyst - (730829) Create date: 15-Mar-2024 Onsite start date :04/15/2024 End date :06/30/2024 submission deadline : 03/20/2024 client info :DDS - IT Description : LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. Call Center envir.... (This job is for - MS Office Jobs in GA Conyers Analyst - (in Conyers, GA)) VDOT Administrative Pjt Coordination Mgr 1 (729927) Create date: 26-Feb-2024 Hybrid start date :03/11/2024 End date :06/30/2024 submission deadline :2/29/2024 client info :VDOT Description : **Local Richmond, VA candidates required due to onsite requirement **This position requires onsite 3 days a week wit.... (This job is for - MS Office Jobs in VA Richmond Administrator - (in Richmond, VA))     (Consultant: MS Office, Ms Windows 7, Service Desk Call Center Application, IT Knowledge VPN Process And Troubleshoo in Des Moines, IA)

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