MS Office Analytical Skills Remedy Software Testing Experience Consultant (Jobs i   Requirement id 66585 Job title Consultant Job location in Atlanta, GA Skills required MS Office, Customer Service, Analytical Skills, Remedy Software Testing Experience Open Date 04-Jan-2018 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: MS Office, Customer Service, Analytical Skills, Remedy Software Testing Experience Start Date :01/10/2018 End Date :01/11/2019 Submission Deadline :01/11/2018 Client Info :GA DPH Description : Under supervision, assist customer with tier one issues or forward to second tier support for issues beyond subject matter expertise. Work and communicate with state employees, internal customers, and/or external customers to provide information and services targeted to meet customer expectations. Job Duties and Responsibilities: Analyzes information to determine nature and extent of customer requirements and concerns May serve as liaison between customers and technical staff in implementation and development of business process automation Provides ongoing operational and user assistance to address application problems, provide on-call application support and assist users with application operations Responds to internal and external customer concerns regarding web site. Receives additional training, as required, to gain full proficiency and experience in all areas May perform clerical duties in support of the unit Provides information and answers to inquiries from external customers regarding all aspects of specific program area of unitPerform other assignments as required. Minimum Training and Experience: High school diploma or GED and Six months of experience handling customers, questions, complaints, and/or proving information. Preferred Qualifications: Preference will be given to applicants who in addition to meeting the minimum qualification possess the following: Knowledge of office365 Excellent customer service Competency in MS Office Suite Knowledge of running diagnostic tests Demonstrates ability and desire to learn Organization, Department, and Facility-specific applications, technology, and terminology. Demonstrated ability to learn customer support processes and techniques. Strong analytical skills. Ability to solve problems. Knowledge of REMEDY Ticketing tool Prior experience with Airwatch, AT&T Verizon wireless devices and installation Competency in call center tracking tools Prior experience supporting customers in use of application software. Proficiency in using support software tools. Customer service orientation and/or prior customer service training   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 66585 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), MS Office job openings in Atlanta, GA Jobs List GA DHS - SHINES Help Desk Support Analyst (721429) Create date: 26-Sep-2023 Remote start date :10/30/2023 End date :06/30/2024 submission deadline :09/29/2023 client info :DHS Description : Qualifications and Education Requirements • Bachelors degree in related field AND Five (5) years of experience in In.... (This job is for - MS Office Jobs in GA Atlanta Analyst - (in Atlanta, GA)) GA DHS - Child Welfare (714764) Create date: 06-Jul-2023 Remote Start date :07/24/2023 End Date :06/30/2024 Submission deadline :07/12/2023 Client Info :DHS Description : ------------------------------------------------------ The Child Welfare Modernization Help Desk Analysts role is to ensure proper computer operation so that end users can.... 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(This job is for - MS Office Jobs in GA Atlanta Analyst - (in Atlanta, GA)) GDOT - IT Ent Business Analyst 2 (683120) Create date: 19-May-2022 Start Date :06/20/2022 End Date :06/30/2023 Submission Deadline :06/07/2022 Client Info :GDOT - IT App Description : The Georgia Dept. of Transportation seeks a business analyst (BA) who will work hand-in-hand with business and technical teams. BA will solicit, understand, and analyze business .... (This job is for - MS Office Jobs in GA Atlanta Analyst - (in Atlanta, GA))    MS Office job openings in other states Jobs List Public Health Educator 2 - 62852 Create date: 03-Jun-2024 No of Submissions : 2 Start date : 07/01/2024 End Date : 06/30/2025 Submission deadline : 06/14/2024 Client Info :TN DOH Position Location : Remote Description : ------------------------------------------------------ Candidate must have or be eligible to obtain a curren.... (This job is for - MS Office Jobs in TN Nashville Consultant - (in Nashville, TN)) System Specialist IV -B36991W106 Create date: 24-May-2024 * Bill Rate USD 92.00 Per Hour * Max Rate USD 113.00 Per Hour No of Submissions : 1 Start date : 06/17/2024 End Date :01/18/2025 Submission deadline : 05/29/2024 Client Info : ODOT Position Location : Remote Description : ------------------------------.... (This job is for - MS Office Jobs in OR Salem Specialist - (in Salem, OR)) Project Administrator - P24-188813 Create date: 19-Mar-2024 start date : 04/01/2024 End date :09/30/2024 submission deadline : 03/22/2024 client info : CO HCPF Note: * Position Location: Remote Description : The role of the Project Administrator is to schedule, coordinate, and orga.... 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(This job is for - MS Office Jobs in TN Nashville Developer - (in Nashville, TN))    MS Office job openings in GA Jobs List GA DDS - Level 1 IT Help Desk Analyst - (730829) Create date: 15-Mar-2024 Onsite start date :04/15/2024 End date :06/30/2024 submission deadline : 03/20/2024 client info :DDS - IT Description : LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. Call Center envir.... (This job is for - MS Office Jobs in GA Conyers Analyst - (in Conyers, GA)) GA DOR - ITS Training And Development Specialist 2 (601308) Create date: 28-Nov-2022 start date : 12/19/2022 End date : 06/30/2023 submission deadline : 12/05/2022 client info : DOR - Taxpayer Note : * Hybrid * Either Web Cam or In Person Description : ------------------------------------------- MS Office Jobs in GA NEAtlanta Specialist - (in NE Atlanta, GA)) GA DDS Help Desk Analyst 1 (695756) Create date: 26-Oct-2022 Start date :11/07/2022 End Date :06/30/2023 Submission deadline :10/24/2022 Client Info :DDS Description : Must be Local to Metro Atlanta On-Site required This position is located at DDS Headquarters in Conyers, Georgia. Provides technical assistance to both internal .... (This job is for - MS Office outlook Jobs in GA Conyers Analyst - (in Conyers, GA)) GDOT IT Business Analyst 2 - Project Initiation (693609) Create date: 26-Sep-2022 Start date :10/24/2022 End Date :06/30/2023 Submission deadline :10/07/2022 Client Info : GDOT - IT App Description : The Georgia Dept. of Transportation (GDOT) seeks a Business Analyst (BA) who will primarily assigned to analyzing IT project initiation requests and compiling documentation to f.... (This job is for - MS OfficeVisio Jobs in GA Georgia Analyst - (in Georgia, GA)) GA DHS-Child Welfare Modernization Help Desk Analyst(692685) Create date: 08-Sep-2022 Start date :09/26/2022 End Date :06/30/2023 Submission deadline :09/19/2022 Client Info :DHS Description : The Child Welfare Modernization Help Desk Analysts role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, docum.... (This job is for - Help Desk MS Office Jobs in GA Georgia Analyst - (in Georgia, GA)) (Consultant: MS Office, Customer Service, Analytical Skills, Remedy Software Testing Experience in Atlanta, GA)

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