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MS Office Team Work Analytical Skills Self Motivation Customer Service Architect
 
Requirement id 87307
Job title Architect
Job location in Atlanta, GA
Skills required MS Office, Presentation Skills, Team Work, Analytical Skills Self Motivation Custom
Open Date 15-Jan-2019
Close Date
Job type Contract
Duration 5 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Architect: MS Office, Presentation Skills, Team Work, Analytical Skills Self Motivation Custom

Start Date :01/28/2019
End Date :06/30/2019
Submission Deadline :01/22/2019
Client Info :GaDHS

Description :


Office of Information Technology is seeking qualified candidates for the position of Integrated Eligibility System (IES) Helpdesk Analyst-Customer Application Support.

The Contractor IES Help Desk Analyst-CAS will be working as part of the IES Help Desk providing support to Constituents statewide. The successful candidate will provide support for users of the Integrated Eligibility System application which is used to determine applicant eligibility for Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Medicaid, WIC, Energy Assistance and Childcare Assistance.

Qualifications

Bachelors degree in a related field or Associate degree in a related field and two years of related experience or Two years at the lower level or equivalent

Preferred Qualifications

Experience working in help desk and/or customer service environment
Superior ability in oral, written and interpersonal communications
Experience working in a team environment and superior ability to commit to a team effort
Strong analytical skills. Experience in analyzing and identifying problems and ensuring their correction.
Must be self-motivated and able to work independently within a team environment.
Experience with MS Office
Knowledge of call center telephony and technology
Knowledge of customer service principles and practices
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 87307 while calling.
 
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(Architect: MS Office, Presentation Skills, Team Work, Analytical Skills Self Motivation Custom in Atlanta, GA)
     
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