Management AXIS Administartion Skill ADM Method Application Security Administrator   Requirement id 49262 Job title Administrator Job location in AVONDALE EST, GA Skills required Testing Background, Management, AXIS, Administartion Skill ADM Method Applicat Open Date 22-Oct-2015 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Administrator: Testing Background, Management, AXIS, Administartion Skill ADM Method Applicat NOTE : Start Date : 11/09/2015 End Date : 05/27/2016 Submission Deadline : 10/28/2015 Client Info : COMSYS Description: Concur Administrator World Class Insurance company seeks Conusr Administrator. uses This application requires dedicated end user support and system administration over and above the vendor support provided by Concur. This role involves providing support as the primary Concur Administrator. The role requires: detailed understanding of the Concur T&E and Invoicing application with respect to transaction flow and also the administration / configuration effective coordination with Corporate IT staff, Finance SMEs and Application Development and Maintenance (ADM) teams, during the testing and deployment of enhancements to the Concur application and to the Concur-Oracle Payables integration effective communication with Concur T&E and Invoicing end users including Finance staff and senior management executives, and effective coordination directly with the Concur vendor support team ability to work with offshore support teams where backup / secondary support resource(s) for Concur are located KEY DUTIES & RESPONSIBILITIES: Following are the primary responsibilities of this role: 1. Resolution of Concur related production support issues: Own resolution of day to day production support issues directly or indirectly associated with the Concur T&E and Invoicing applications and communicate the resolution of the same directly to the end users 2. Research on support issues associated with expense reports and invoices stuck in the Concur application by reviewing the approval hierarchy and other configurations in Concur and provide resolutions either in the form of configuration changes in the Concur application or rerouting of transactions that may involve education and walking through the relevant steps with the impacted end users 3. Daily monitoring of scheduled jobs in the Concur application, identify exceptions and resolve for issues in coordination with the Finance Systems Support & Maintenance team 4. Fulfil on-going data requests in the form of Concur reports or Concur configuration information from various groups and departments in AXIS 5. Very close interaction with offshore Concur support staff on day to day activities and task completion including the ability to delegate and provide oversight to ensure timely completion of tasks assigned to the offshore staff 6. Provide guidance on future project and enhancement work involving integration with the Concur application 7. Carry out testing in the Concur Test environment prior to deployment of configurations changes and enhancements to Concur and Concur related applications 8. Coordinate and follow through directly with Concur Vendor support on associated tasks needing support and additional information from Concurs vendor support team 9. Coordinate with Human Resources team on ongoing maintenance of accurate and complete employee expense profiles, travel profiles, expense and invoicing approval hierarchies and workflows 10. Support and coordinate requests in relation to integration of Concur application with non-Finance applications like AXISs online travel portal, vendor management applications, etc. REQUIRED EDUCATION/TRAINING & EXPERIENCE: Bachelors degree or equivalent 2+ years of experience working in a production support environment involving end user support of Time & Expense and Invoicing applications 2+ years of experience working as an Administrator or implementation experience in Concur T&E and/or Concur Invoicing is required Experience working in an onshore/offshore resource model for production support and leveraging offshore resources for application maintenance is required Experience in unit testing, system integration testing and supporting user   Call 502-379-4456 Ext 100 for more details. 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