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McAfee Remedy Troubleshooting VPN Specialist
(Jobs in Atlanta, GA)
 
Requirement id 87114
Job title Specialist
Job location in Atlanta, GA
Skills required IT Technical Support, McAfee, Remedy, Troubleshooting VPN
Open Date 09-Jan-2019
Close Date
Job type Contract
Duration 5 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Specialist: IT Technical Support, McAfee, Remedy, Troubleshooting VPN

Junior IT Technical Support Specialist



Support End Use Computers for Service Delivery.

Troubleshoot user issues and maintain tickets assigned to the tech in the WRM system.

Create and maintain tickets in Remedy.

Troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.

Troubleshoot user access to standardize software from the DBHDD image, i.e., MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.

Troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.

Setup and install computers for new hire onboardings.





Proficient in Win 7 and Win 10, and Office 365.

Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.

History of working in an Active Directory domain environment

Proficient at software installs and troubleshooting

Some networking knowledge, along with the ability to troubleshoot network issues from the command line.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 87114 while calling.
 
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(Specialist: IT Technical Support, McAfee, Remedy, Troubleshooting VPN in Atlanta, GA)
     
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