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Network Admin Customer Relationship Management Analyst
(Jobs in SHAWNEE MISSION,
 
Requirement id 47702
Job title Analyst
Job location in SHAWNEE MISSION, KS
Skills required Network Admin, Incident Management, Problem Management, Customer Relationship Management
Open Date 31-Jul-2015
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Analyst: Network Admin, Incident Management, Problem Management, Customer Relationship Management

Note: Start Date : 08/17/2015
End Date : 12/31/2015
Submission Deadline : 08/06/2015
Client Info : COMSYS

Description:
US-TS Tech Con II Server Platform Server Information Mgmt

Description

- MAX RATE $28.82 Minus SUBSCRIPTION FEE

ACLD: for questions, please contract Tikeshwar.g

Candidate must be local, must have excellent communication skills.

Role Title: IT Operations Analyst

This resource will perform in an IT Operations Analyst role and have qualifications to provide Services related to the following subjects, and must have GREAT communication skills:

Incident Management
- Identify performance issues proactively
- Solve technical problems on assigned hardware and software platform(s)/application(s) following standard protocols

Problem Management
- Uses proactive monitoring procedures/tools to identify problem prevention opportunities
- Facilitate/follow change management procedures
- Configure system hardware, software and network components to meet established standards with assistance
- Perform routine system installations and/or configurations

Assemble and integrate system/product / operations maintenance
- Perform Routine maintenance

Perform tape/backup operations
- Understands the impact of operations delivery on the customers business
- Contribute to teams ability to meet target goals through participation in continuous service improvement initiatives

Complaint Handling
- Responds to customer- relations problems
- Takes ownership to facilitate completion of complaint, through engagement of appropriate resources

Customer Relationship
- Respond to service, product, technical, and customer- relations questions

Location Category

Customer Site

Overwrite payment terms

N/A

CATW

No

Pre-Identified Candidate Name

(No Value)

Pre-Identified Candidate Supplier

(No Value)

Dress Code

Business Casual

Work On Site Required

Yes

Client Interface Required

Yes

Overtime Required

No

Ship to address

6100 Sprint Pkwy, Overland Park, KS 66211

Ship to city

OVERLAND PARK

Ship to state/province (enter N/A if not applicable)

KS

Ship to country

US

Ship to postal code (enter N/A if not applicable)

66211
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 47702 while calling.
 
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(Analyst: Network Admin, Incident Management, Problem Management, Customer Relationship Management in SHAWNEE MISSION, KS)
     
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