Network+ MIS CIS SOP Strong Customer Service Skills Across Management Customers Vend   Requirement id 105692 Job title Analyst Job location in BANNOCKBURN, IL Skills required A+ Certification, Network+, MIS, CIS SOP Strong Customer Service Skills A Open Date 13-Apr-2020 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement not found Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: A+ Certification, Network+, MIS, CIS SOP Strong Customer Service Skills A Candidate must be local :Yes Candidate must be our W2 Employee. We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens. Job Description : Description: IT Technical Analyst II- We are a global, research and development-driven pharmaceutical company committed to bringing better health, is seeking a professional Technical Analyst II to join our team in Bannockburn, IL.The Technical Analyst II coordinates technical aspects of information systems processes and projects. Responsibilities include supporting help desk triage, control and inventory of IT assets throughout the enterprise, support server/network/telecom operations and IT infrastructure, and performing maintenance and research of IT initiatives. Responsibilities: Support IT staff in provisioning, installation/configuration, operation, and maintenance of enterprise system hardware and software and related infrastructure Participation on projects is focused on but not limited to infrastructure expansion and technology refreshes. Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies and escalate accordingly to appropriate IT staff. Provide technical expertise and assist in systems design, validation and implementation. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Manage user based access on Donor Information System applications, servers, services, and appliances. Develop, maintain, and update help desk and laptop/desktop configuration procedures. Assist project teams with technical issues in the implementation and use of technology Monitor all internal information systems and assist in required maintenance. Comply with data integrity & business ethics requirements. Ensures that system hardware, operating systems, software systems, and related procedures adhere to quality standards and SOPs. Ensure that departmental equipment is maintained in good working condition and that departmental areas are maintained in a clean and orderly condition. Qualifications: A+, Network+, or Security+ certification, or Associates Degree (A.S.) in a computer related field such as CIS, MIS, or related is required. Other certifications considered. 3+ years of experience in a help desk or IT related customer service role with networking and user administrative duties in a corporate setting. Experience in pharmaceutical/biotechnology industries. Technical project management experience a plus. Knowledgeable in industry regulations and standards. Good interpersonal communication skills and the ability to work with all levels of an organization. Strong customer service skills. Ability to read, write, speak and understand English required. Must be able to travel 20%. Ability to lift 50 lbs as needed   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 105692 while calling.   Other jobs in IL: Chicago (77), Deerfield (7), Des Plaines (2), Downers Grove (7), Downtown Chicago (5), DT Chicago (2), Elk Grove (3), Elk Grove Village (24), Elkgrove Village (1), Evanston (1), Lake Forest (1), Lincolnshire (4), Northbrook (3), Oak Brook (5), Oakbrook (1), Oakbrook Terrace (5), Round Lake (3), Schaumburg (4), South Barrington (1), Springfield (2), Vernon Hills (6), Warrenville (7),    A+ Certification job openings in other states Jobs List NSU - Technical Support Analyst 2 - (727109) Create date: 03-Jan-2024 Job Title: NSU - Technical Support Analyst 2 - 100% ON SITE (727109) Onsite start date :01/15/2024 End date :07/08/2024 submission deadline : 1/8/2024 client info : NSU Description : The Technical Support Analyst maintains, an.... 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