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Onbase Customer Service Skills Microsoft IIS Administrator
(Jobs in Columbia, SC
 
Requirement id 150736
Job title Administrator
Job location in Columbia, SC
Skills required Onbase, OnBase Workflow, OnBase Certified, Customer Service Skills Microsoft IIS
Open Date 02-Dec-2024
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Administrator: Onbase, OnBase Workflow, OnBase Certified, Customer Service Skills Microsoft IIS

No of Submissions : 2

Start date : 12/16/2024

End Date : 12+Months

Submission deadline : 12/11/2024

Client Info : Department of Social Services

Note:

Q) INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)?

A) Interview will be via Microsoft Teams


Description :

Ongoing project to enable DSS to better secure, manage, implement, and maintain the OnBase environment. This position will impact the agencys ability to meet federal guideline and program initiatives.

The Senior OnBase Administrator will collaborate with business and technical leads to ensure appropriate delivery of technology solutions (architecture, configuration, administration, workflows, and documentation) in accordance with requirements and objectives.

• Monitors health, usage, and overall compliance of the OnBase environment, to ensure secure services with minimum down time.
• Proactively identify opportunities to streamline existing processes through automation while ensuring quality.
• Create system design documents and architectures.
• Exercises considerable latitude, discretion, and independent judgment in determining technical objectives of assignments.
• Participates in troubleshooting and triaging of issues with different team members to drive towards root cause identification and resolution. May include investigating complex issues from a total customer picture (e.g., infrastructure, client device, application, and service).
• Documents, tracks, and escalates issues as appropriate.
• Designs, develops, implements, and maintains projects according to requirements - that accommodate changing business priorities and technological changes while providing availability, scalability, performance, recoverability, reliability, and security.
• Works with project teams and customers to plan, document, oversee and/or assist with migrations of other solutions into OnBase.
• Manage and prioritize multiple, diverse tasks simultaneously.
• Must be flexible, independent, and self-motivated.
• Provide after-hours or weekend maintenance as needed.
• Perform other duties as assigned.

REQUIRED SKILLS:
OnBase version 18 or greater - 3 Years

OnBase version EP5 – 1 Year

OnBase System Administration - 5 Years

OnBase Workflow Configuration and Design - 5 Years

OnBase Document Import Processor - 5 Years

OnBase Unity Forms - 4 Years

OnBase User Support - 5 Years

Excellent customer service skills.

Hands-on experience with at least 2 large-scale OnBase implementations

Hands-on experience with at least 2 OnBase major version upgrades

Windows Server administration - 1 Year

Microsoft IIS administration - 1 Year

Ability to deliver on time and follow-up promptly on any issues and/or risks identified

Highly self-motivated, responsible, organized, proactive, result-oriented, and attention to detail.


REQUIRED CERTIFICATIONS:
ONBASE CERTIFIED SYSTEM ADMINISTRATOR (OCSA)

ONBASE CERTIFIED WORKFLOW ADMINISTRATOR (OCWA)
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 150736 while calling.
 
Other jobs in SC: Beaufort (1), Blythewod (2), Blythewood (3), Charleston (17), Columbia (37), Greenville (4), Hartsville (2), North Charleston (2), Overland Park (1), San Francisco (1), SENECA (4), South Carolina (1), Spartanburg (3), Unknown (2),
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OnBase Administrator - 10544-1
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Note:

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(Administrator: Onbase, OnBase Workflow, OnBase Certified, Customer Service Skills Microsoft IIS in Columbia, SC)
     
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