OpenShift Kubernetes Linux CICD Software Development Methodologies Python Puppet SQL   Requirement id 104423 Job title Engineer Job location in San Jose, CA Skills required OpenShift, Kubernetes, Docker Experince, Linux CICD Software Development Methodol Open Date 05-Mar-2020 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Engineer: OpenShift, Kubernetes, Docker Experince, Linux CICD Software Development Methodol Description: Cisco ITs Container Platform consists of the following: CAE (Cloud Application Environment) = Openshift v2 + Openshift v3 + NextGen) K8saaS (Kubernetes as a Service = non-Openshift Kubernetes) ECH (Enterprise Container Hub = Quay image repository) Related ecosystem of container platform integrations, extensions and tools - i.e. logging/monitoring/dashboards (Kibana, Graphana, Splunk, etc) and provisioning (ACC, MCMP, Felix, etc) and storage/network related domains (i.e. GSLB, etc) Education: Bachelor degree preferred in information systems, computer science, information technology or a related discipline CKA, CKAD, AWS certifications a plus Key Skills: Strong knowledge and experience is supporting Openshift, Kubernetes, Docker, Quay, Linux, Some knowledge and experience related to platform container ecosystems, related domains and CICD (continuous integration/delivery) pipelines - Jenkins, git, etc Familiar with software development practices & methodologies Experience with software development of scripting - Python + shell Experience in automation scripting like ansible, puppet, shell, SQL etc and troubleshooting J2EE applications. Strong verbal and written communication skills and ability to interact with a wide variety of global clients Knowledge of Apache, load balancers and exposure to RedHat Linux and/or AWS is a plus. Configuring SSL Certificates and Self Signed Certificates . Tomcat, JBoss, J2EE. Ability to assess, trouble-shoot and resolve a wide variety of issues on the container platform Ability to consistently adhere to case management practices, polices and guidelines Experience in working with enterprise production environments and related processes/tools - i.e. change requests, incident follow-up, etc Scope of work: Provide client -facing support as part of the Container Platform Customer Solutions Team (CP-CST), which is part of the Enterprise Platform Service (EPS) team under the IT Global Infrastructure Service (GIS) organization. CP-CST manages all (internal Cisco) customer engagement for the container platform. Tasks covered under this SOW include: Perform troubleshooting and resolution of production and non-production client issues, and also answer questions via all active engagement channels Provide live support during migrations and releases (i.e. ERMO) Create & maintain internal knowledge-base content Create & maintain client-facing support content, including FAQs, How-tos, standards & best practices and other self-service-focused material Create & maintain tools and automation that aid in improving the customer support experience Current planned customer engagement channels are as follows: o Case management system (Servicenow/ESP) - primary for issues o Webex Teams - primary for questions o Email - secondary for questions Focus will be on priority P3 - P6 client-reported issues and queries, however there will be engagement as needed on priority P1/P2 with the container platform SRE team Global coverage for CP-CST is 5x24 however weekend work is required during releases/cutover or significant issue resolution activities Follow all applicable guidelines, policies and best practices (i.e. case management, change management, security, etc) Requires weekend on-call for planned releases   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 104423 while calling.   Other jobs in CA: Anaheim (4), Brea (3), Brisbane (2), Carlsbad (3), Concord (1), Culver City (1), Cupertino (5), Downtown Los Angeles (3), El Monte (3), El Segundo (1), Foothill Ranch (2), Irvine (1), La Jolla (2), Lake Forest (1), Larkspur Landing (1), Long Island (1), Los Angeles (27), Newport (1), Newport Beach (3), Orange (2), Orange County (7), Pasadena (1), Poway (5), Rancho Cordova (1), Redwood City (3), Sacrament (1), Sacramento (19), San Diego (87), San Francisco (24), San Jose (4), Simi Valley (1), South San Francisco (1), Westlake Village (2),    OpenShift job openings in other states Jobs List Cloud Engineer - 118671 - SP Create date: 07-Jun-2023 start date : 07/03/2023 End date : 09/30/2023 submission deadline : 6/12 at 10am EST. client info : DHHS Note: * Interview Process: Virtual Interview via MS Teams video. Please use laptop and be prepared so share screen if asked. Use of headphones is strongly discouraged. 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