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PBX Migration ACD IVR Systems Administration IT Professional Administrator
(Jobs
 
Requirement id 52675
Job title Administrator
Job location in HOLLISTON, MA
Skills required Avaya Systems, Networking, PBX, Migration ACD IVR Systems Administration
Open Date 06-Apr-2016
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Administrator: Avaya Systems, Networking, PBX, Migration ACD IVR Systems Administration

Start Date : 04/18/2016
End Date : 10/03/2016
Submission Deadline : 04/12/2016
Description :

Level 2 / Level 3 Experience in configuration, installation and troubleshooting of Avaya AES servers

Experience in Avaya Business Communication Solution (ACD, PBX, AES), Avaya Gateway Administration,

Administration experience on Verint & NICE, Avaya Call Recorder

Experience in Networking and VoIP

Experience in Avaya Voice Portal / IVR Design and Development

Update Microsoft patches on NICE systems

IVR Builds, Migrate application files etc.,

IVR Patching Experience

Experience in performing changes to PBX routing

Participate in DR activities

Experience in documenting the knowledge articles, run book and contribute to the KEDB

Vendor co-ordination for hardware and software related issues

Experience with Migration activities

Good Communication, Leadership, Problem Solving and Root Cause analysis skills

Excellent ability to multitask

Effective working independently or as part of a team

Good at Process creation and efficiency improvement
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 52675 while calling.
 
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(Administrator: Avaya Systems, Networking, PBX, Migration ACD IVR Systems Administration in HOLLISTON, MA)
     
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