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PING NETSTAT DHCP DNS NSLOOKUP Excellent Interpersonal Skills And Communication Anal
 
Requirement id 45254
Job title Engineer
Job location in Columbus, OH
Skills required SD1 Plus, PING, NETSTAT, DHCP DNS NSLOOKUP Excellent Interpersona
Open Date 22-Apr-2015
Close Date
Job type Not specified
Duration 1 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Engineer: SD1 Plus, PING, NETSTAT, DHCP DNS NSLOOKUP Excellent Interpersona

Description:

The Service Desk Analyzes and troubleshoots computer support problems and applies his or her understanding of computer software and hardware products and services to resolve user problems
SD3 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally.

This position will function as a highly skilled Service Support Specialist with specific responsibilities that include:

1. Understanding of Desktop Support and Services.
2. Understanding of Active Directory, user authentication and authorization and identify and access management.
3. Uses creativity and innovation to automate and streamline processes and procedures.
4. Understands customer support, likes to work with people and can ensure that the customer is satisfied.
5. Ability to troubleshoot in a high level systematic way. Ability to identify symptoms and research cause. Understands process to test, and put changes in production.
6. Understanding of basic Networking principles, including network troubleshooting for connectivity issues, DHCP, DNS, use of tools like PING, NSLOOKUP and NETSTAT
7. Ability and experience to work with SCCM version 2012. Ability to show others how to use the tools like SCCM.
8. Ability to script with Powershell 2.0 or above. Scripting abilities should include validation, editing, input and output, including automation to production systems, specifically Active Directory.
9. Ability to learn new tools (Varonis) to clean up and audit unstructured data (user data) and Active Directory and NTFS permissions.


Required Skills:

* All roles and responsibilities listed in SD1 plus the following
Total IT experience
* Experience in identifying symptoms and research cause in a systematic way, understand process to test and put changes in production
* Experience in Networking to include PING,NETSTAT, DHCP, DNS, and NSLOOKUP
* Excellent communication and interpersonal skills
* Excellent analysis and problem solving skills
* Experience in Desktop support and Customer Service
* Experience in contributing to continuous process improvements to increase efficiencies
* Experience with Active Directory, user authentication and authorization, identify and access management
* Experience working with SCCM Version 2012, and able to show others how to use the tools like SCCM; ex, SMS
* Experience with scripting ie, validation, editing, input and output, including automaton to production systems , specifically Active Directory
* Experience with Powershell scripting 2.0 and above.
* Experience learning new tools (Varonis ) to clean up and audit unstructured data and AD and NTFS permissions

Desired Skills:

* Certifications /Classes in SCCM
* ITIL knowledge and ITSM tools
* Certifications A+ series
* Certifications in Microsoft tools and technology
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 45254 while calling.
 
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(Engineer: SD1 Plus, PING, NETSTAT, DHCP DNS NSLOOKUP Excellent Interpersona in Columbus, OH)
     
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