Peripherals Networking Protocols Call Tracking FIELD SUPPORT TECHNICIAN Migrating D   Requirement id 112922 Job title Expert Job location in Raleigh, NC Skills required Computer Hardware, Software Experience, Peripherals, Networking Protocols Call Tracking FIELD Open Date 12-Jan-2021 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Expert: Computer Hardware, Software Experience, Peripherals, Networking Protocols Call Tracking FIELD Start Date :01/25/2021 End Date :01/25/2022 Submission Deadline :01/19/2021 Client Info : NCDOT Note : * Agency Interview Type : Either Webcam Interview or In Person Description : For this position counties include Nags Head, Manteo, Hatteras, and Ocracoke. It is seeking an Expert Specialist resource for a 12-month engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management - Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas - This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security - It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 112922 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3), Computer Hardware job openings in Raleigh, NC Jobs List NCDOT - Specialist- Expert (747185) Create date: 17-Sep-2024 No of Submissions : 2 Start date : 09/30/2024 End Date : 12/20/2024 Submission deadline : 09/23/2024 Client Info : NCDOT Note: * Agency Interview Type : Either Webcam Interview or In Person * Onsite Description : The NCDIT-Transportation is seeking a.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Specialist- Expert (724507) Create date: 20-Nov-2023 Onsite Start date :12/18/2023 End Date :12/17/2024 Submission deadline :11/21/2023 Client Info : NCDOT Description : ------------------------------------------------------ This person is required to sit on-site. The NCDIT-Transportation is seeking an Expert Specialist resou.... (This job is for - Migration Jobs in NC Raleigh Expert - (in Raleigh, NC)) NCDOT - Desktop Support Specialist- Expert (722438) Create date: 10-Oct-2023 Onsite start date :10/23/2023 End date :05/03/2024 submission deadline :10/16/2023 client info :NCDOT Description : Customer Desktop Support - Uses technical expertise and understanding of business needs to evaluate assigned IT inciden.... (This job is for - Protocols Peripherals Jobs in NC Raleigh Expert - (in Raleigh, NC)) NCDOT - Specialist- Expert (710129) Create date: 02-May-2023 Onsite Start date :05/08/2023 End Date :06/23/2023 Submission deadline :05/05/2023 Client Info :NCDOT Description : ***The candidate will work on-site in Raleigh and travel to statewide DOT offices. The NCDIT-Transportation is seeking an Expert Specialist resource for an engage.... (This job is for - Software Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Specialist- Expert (705277) Create date: 01-Mar-2023 Start date : 03/13/2023 End Date : 03/13/2024 Submission deadline : 03/07/2023 Client Info : NCDOT Note : * Onsite * Either Webcam Interview or In Person Description : ------------------------------------------------------ The NCDIT-Transportation is seekin.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC))    Computer Hardware job openings in other states Jobs List Technician I - 111116 - SP Create date: 02-Nov-2022 start date: 11/28/2022 End date: 6 Months from projected start date submission deadline: 11/9/22 at 4:00PM CST. client info : Supreme Court Note : * Interview Process: 1-hour in-person interview in Madison, WI * Duration of the Contract: 6 months with potential for extension..... (This job is for - job Jobs in WI Milwaukee TechLead - (in Milwaukee, WI)) GA DBHDD IT Support Specialist 1 (694091) Create date: 27-Sep-2022 Start date :10/10/2022 End Date :06/30/2023 Submission deadline :10/03/2022 Client Info :DBHDD OITSD Description : * MUST BE LOCAL TO METRO ATLANTA AREA* *Onsite REQUIRED from day 1* The Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD) is the state .... (This job is for - job Jobs in GA Atlanta Specialist - (in Atlanta, GA)) GA DBHDD IT Support Specialist 1 (677480) Create date: 07-Mar-2022 Start Date :03/28/2022 End Date :06/30/2022 Submission Deadline: :03/11/2022 Client Info: DBHDD OITSD Note : * Agency Interview Type: Web Cam Interview Only Description: * MUST BE LOCAL TO METRO ATLANTA AREA* The Georgia Department .... (This job is for - job Jobs in GA Atlanta Specialist - (in Atlanta, GA)) GCRTA - Help Desk Analyst 2 / HDA2 (677263) Create date: 02-Mar-2022 Start Date :04/4/2022 End Date :06/30/2022 Submission Deadline: :03/11/2022 Client Info: GCRTA Description: This position will remain open for submittals until it is filled. I will be shortlisting resumes on a daily basis. Please do not submit any candidates th.... (This job is for - Installation Jobs in OH Cleveland Analyst - (in Cleveland, OH)) Service Desk 1/SD1 - 84543 - SP Create date: 23-Apr-2021 start date:5/3/2021 End date:06/30/2021 submission deadline:4/28/21 at 10amEST client info : Children Services Note: * Local Candidates ONLY Description: Top Technical Skills: a.Basic Desktop Information .... (This job is for - IPad Jobs in OH Columbus Analyst - (in Columbus, OH))    Computer Hardware job openings in NC Jobs List NCDOT - Specialist- Expert (711154) Create date: 17-May-2023 Start date :05/22/2023 End Date :04/26/2024 Submission deadline :05/23/2023 Client Info :NCDOT Description : ------------------------------------------------------ **The position will require onsite work. The manager will allow the candidate to work remotely as much as possible, but field work w.... (This job is for - job Jobs in NC RockyMount Expert - (in ROCKY MOUNT, NC)) NCDOT - Specialist- Expert (703345) Create date: 01-Feb-2023 Hybrid Start date :02/06/2023 End Date :02/06/2024 Submission deadline :02/07/2023 Client Info :NCDOT Description : --------------------------------------------- **The position will require onsite work. The manager will allow the candidate to work remotely as much as possible, but fie.... (This job is for - job Jobs in NC RockyMount Expert - (in ROCKY MOUNT, NC)) NCDOT - Specialist- Expert (701804) Create date: 31-Jan-2023 Start Date : 01/23/2023 End Date : 01/23/2024 Submission Deadline : 02/03/2023 Client Info : NCDOT Note: * Either Webcam Interview or In Person Description : ***This is an onsite position! This request is for a Desktop Support Specialist.... (This job is for - job Jobs in NC Greensboro Specialist - (in Greensboro, NC)) NCDOT - Specialist- Expert (694776) Create date: 13-Oct-2022 Start date :10/17/2022 End Date :10/17/2023 Submission deadline :10/18/2022 Client Info :NCDOT Description : ***This is a hybrid position. The candidate will need to be able to get onsite regularly in Shelby, NC. The NCDIT-Transportation is seeking an Expert Specialist resource.... (This job is for - Communication Jobs in NC MarionStreetShelby Expert - (in Marion Street Shelby, NC)) NCDOT - Specialist- Expert (694777) Create date: 13-Oct-2022 Start date :10/17/2022 End Date :10/17/2023 Submission deadline :10/18/2022 Client Info :NCDOT Description : ***This is a hybrid position. The candidate will need to be able to get onsite regularly in Rocky Mount, NC. The NCDIT-Transportation is seeking an Expert Specialist resource .... (This job is for - Communication Jobs in NC RockyMount Expert - (in ROCKY MOUNT, NC)) (Expert: Computer Hardware, Software Experience, Peripherals, Networking Protocols Call Tracking FIELD in Raleigh, NC)

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