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Requirement id 110958
Job title Consultant
Job location in Madison, WI
Skills required Planning, Technical Assistance, Remote Desktop Management Tool Experience, Technical Writing And Documentation Expe
Open Date 20-Oct-2020
Close Date
Job type Contract
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Planning, Technical Assistance, Remote Desktop Management Tool Experience, Technical Writing And Documentation Expe

Start Date :11/23/2020
End Date :06/30/2021
Submission Deadline :Due to SCS 10/26/2020 by 8:00 a.m. CT

Client Info : DCF – Department of Children and Family

Description :


On call/stand-by hours will be required with this position.
Must be able to lift 50lbs. as needed.
Must have a valid WI Drivers License.

This position will provide 2nd level technical assistance in support and preparation of desktop supported applications and hardware. This position requires extensive knowledge and experience with desktop technology including, but not limited to, Windows desktop operating systems, desktop applications, MacBook Pros, multi-function devices (print/fax/copier/scanner), and wireless devices such as Android smartphones, Apple iPads and MiFi wireless hotspots.

This position receives escalated level support issues from an internal Service Desk. The incumbent shall have 3 or more years of experience in a Desktop Support position and be familiar with a variety of concepts, practices and procedures relating to Desktop Support.
This Desktop Support position relies on extensive experience and judgment to plan and accomplish goals.
This Desktop Support position is expected to independently perform a variety of desktop related tasks and serve as a desktop expert on day-to-day end user issues. A wide degree of self-direction, prioritization and latitude is expected.
Comments

This is a REPOST of RFS 17853

This position will require rotating work on site scheduled hours. Candidate must be able to work on site.

1. An in-person interview will be required before a final selection is made. The hiring manager has discretion to allow phone or Skype interviews at any point during the process.
2. The selected candidate will be required to complete a criminal background check.
3. This position is budgeted for 1960 hours annually. Hours will be prorated the first year based on start date.
4. Please submit ONLY local candidates.
5. Candidates selected to participate in the interview process should bring three (3) business references to an interview.
6. DCF does not sponsor work visas, either at the time of hire or at any later date.
7. In coordination with the “Safer At Home” guidelines, contracted staff will work with their manger to access work remotely as needed temporarily. However, contract staff will be required to return to the home office for regular business hours as restrictions allow.

Phone & Web Based interviews acceptable for interviews, prior to final interview (In-Person interview required prior to hire)
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 110958 while calling.
 
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(Consultant: Planning, Technical Assistance, Remote Desktop Management Tool Experience, Technical Writing And Documentation Expe in Madison, WI)
     
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