PowerShell Troubleshooting Self Motivated Customer Service Network Experence Specia   Requirement id 86212 Job title Specialist Job location in Columbus, OH Skills required Active Directory, Office 365, PowerShell, Troubleshooting Self Motivated Customer Open Date 07-Dec-2018 Close Date Job type Not specified Duration 12 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Specialist: Active Directory, Office 365, PowerShell, Troubleshooting Self Motivated Customer Start Date :01/14/2019 End Date :At least 2000 Hours from projected start date Submission Deadline :Thursday 12/13 @ 10AM Client Info :DAS Note : * Please do not submit candidates that do not have experience with Office 365, Active Directory, Exchange and experience with Powershell writing and editing existing scripts as outlined in the job description. * Interview Process: Selected candidates will be REQUIRED to complete an on-line videostream. If selected, on-site interviews will follow. Description : Responsibilities: • Act as a single point of triage/contact for phone calls and emails from incoming service now tickets regarding IT issues • Participate in ticket prioritization, assignment, escalation, tracking, reporting and management of time and resources. • Receiving, logging and managing calls from internal staff via telephone and email • Maintaining an Asset Database or track changes via Service Now • 1st and 2nd line support - troubleshooting of IT related problems from in-house software to • hardware, such as Email administration (0365 and Identity Management)…troubleshooting may involve powershell skillsets • Troubleshoot basic email, licensing, identity management issues • Escalate unresolved calls to the infrastructure support team Tier III • Log all correspondence in the Service Now • Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner • Document resolutions and place in knowledge base (Service Now) • To maintain a high degree of customer service for all support queries and adhere to all • service management principles • Provide basic in-house training in MS Office applications used within the Association (Word, • Excel, Outlook, PowerPoint) regarding Office 365 products to our agency customers • Provide stats for the weekly Service Desk report on call trends • Review you service now queues appropriate and ensure tickets are assignment appropriately • Ensure ticket assignments and completions are met with in the appropriate SLAs of OIT standards • Publishing support documentation to assist staff with requests for information & provide • staff training if required Need Mandatory Requirements/Time: 2-3 years previous IT experience required in the following areas. • Active Directory knowledge. Creating user accounts, reset passwords, create groups etc. • Office 365 admin console experience • PowerShell experience creating scripts, etc. • MS exchange administration and migration experience • Incident Management experience – Managing incidents including business expectations and • communication • Basic User & Security Group Active Directory administration • Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and • Office 2007 • Experience with using and troubleshooting Outlook 2007 within a network environment • (permissions, calendar sharing, delegation) • Self-motivated achiever who gains satisfaction from providing excellent customer service Need Desired Skills/Time: • An ITIL qualification is preferable but not essential   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 86212 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), Active Directory job openings in Columbus, OH Jobs List TAX - Product Specialist 5 / PS5 (717353) Create date: 10-Nov-2023 Start date :11/27/2023 End Date :06/30/2024 Submission deadline :11/01/2023 Client Info : TAX Description : ------------------------------------------------------ AM Tyler Thurn Update: Manager has requested more resumes Group policy experience is the primary focus and goal. Crea.... (This job is for - job Jobs in OH Columbus Specialist - (in Columbus, OH)) TAX - IT Consultant 3 / ITC3 (720207) Create date: 04-Oct-2023 Start date : 11/06/2023 End date : 06/30/2024 Submission deadline : 10/09/2023 Client info : TAX Note : * Hybrid onsite Description : RESPONSIBILITES • Group Policy Updates - Build out a new greenfield group policy .... (This job is for - SCCM Jobs in OH Columbus Consultant - (in Columbus, OH)) IAM Analyst - 63773 Create date: 02-Jun-2020 Note: * Candidate must be local :Yes Required Skills : Active Directory, Sailpoint Additional Skills : Ping, CyberArk Job Description : Position: IAM Analyst Location: Columbus, OH Duration: 6+ month contract, potential to hire It is lookin.... (This job is for - job Jobs in OH Columbus Analyst - (in Columbus, OH)) IAM Analyst - 55244 Create date: 23-Oct-2019 Description: Responsibilities IAM Analyst. The IAM Identity team has an immediate contract need for an IAM Analystto assist with managing the life cycle of Identities at the enterprise level. This role will help with all run work for all technologies but with a primary focus on directories (Active Directory, etc.). .... (This job is for - PowerShell Jobs in OH Columbus Analyst - (in Columbus, OH)) Network Engineer - 55244 Create date: 15-Oct-2019 Candidate must be our W2 Employee Responsibilities Network Engineer. The IAM Identity team has an immediate contract need for a Network Engineerto assist with managing the life cycle of Identities at the enterprise level. This role will help with all run work for all technologies but with a primary focus on directories (Active.... (This job is for - Python JavaScript Jobs in OH Columbus Engineer - (in Columbus, OH))    Active Directory job openings in other states Jobs List NCDOT - SharePoint Operations Specialist - Jr (751920) Create date: 27-Nov-2024 No of Submissions : 2 Start date : 01/06/2025 End Date : 01/05/2026 Submission deadline : 12/05/2024 Client Info : NCDOT Note: * Agency Interview Type : Webcam Interview Only * Remote ** Preferred candidates must be currently local to the Triangle region of Nor.... (This job is for - SharePoint Jobs in NC Raleigh Specialist - (in Raleigh, NC)) CLIENT TECHNOLOGIES TECHNICIAN-CONSULTANT-11404-1 Create date: 04-Oct-2024 Candidate Submission Limit Per Supplier : 2 Start date : 10/15/2024 Submission deadline : 10/11/2024 Client Info : Department of Corrections Note : Q) INTERVIEW PROCESS (WHO WILL CONDUCT I/V, PHONE OR IN-PERSON, HOW MANY ROUNDS OF I/VS)? A) The Branch Chief of Network and Infrastruc.... (This job is for - MS Office Jobs in SC COLUMBIA Consultant - (in Columbia, SC)) VDOT Windows Engineer Clifton Forge, VA REMOTE (748591) Create date: 04-Oct-2024 No of Submissions : 2 Start date : 10/23/2024 End Date : 06/30/2025 Submission deadline : 10/9/2024 Client Info : VDOT Note: * Agency Interview Type : Web Cam Interview Only * Remote Description : *Candidates must live in Virginia and be able .... (This job is for - job Jobs in VA CliftonForge Engineer - (in Clifton Forge, VA)) DMAS - Technical Support Analyst 4 (744988) Create date: 26-Sep-2024 Position Title : DMAS - Technical Support Analyst 4 - 100% ON SITE (744988) No of Submissions : 2 start date : 10/14/2024 End date : 06/30/2025 submission deadline : 10/1/2024 client info : DMAS Note : * Agency Interview Type : Web Cam Interview Only * Technic.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) Help Desk III -135338 Create date: 23-Sep-2024 No of Submissions : 2 start date : 10/28/2024 End date : 06/30/2025 submission deadline : 9/30/2024 at 4:00PM CST. client info : DCF Note: * NOTICE - Candidates that are submitted to this posting and do not meet the required qualifications, restrictions, or requirements will NOT b.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))    Active Directory job openings in OH Jobs List IT System Administrator III - J-11-380-948 Create date: 30-Jan-2019 Description: IT System Administrator III Position Summary: Support Team with Active Directory (3-4 years exp) and work on removing security vulnerabilities among other aspects. Perform the planning, evaluation, analysis, and recommendation of technical computing products on medium to large projects - recognized as an expert throughout the dep.... (This job is for - job Jobs in OH NewAlbany Administrator - (in NEW ALBANY, OH)) Middleware Engineer - 30865 Create date: 10-Jan-2018 Note : Candidate must be our W2 Employee Job Description : Apex Systems, the nations 2nd largest IT Staffing organization, has an immediate opportunity for a Middleware Engineer with an organization located in Cincinnati, OH. RESPONSIBILITIES: • Follow defined support procedures in day to day activ.... (This job is for - job Jobs in OH Cincinnati Engineer - (in Cincinnati, OH)) Business Analyst Sr - J-10-652-645 Create date: 05-Mar-2012 [**Note : Dead Line : 03/08/2012**] [Note : Start Date : 03-19-2012 End Date : 06-19-2012] Description : JOB TITLE: Business Analyst for NT Application Discovery MUST HAVES: Working knowledge of application development Working knowledge of Active Directory Working knowledge .... (This job is for - Jobs in OH DUBLIN Analyst - (in Dublin, OH)) (Specialist: Active Directory, Office 365, PowerShell, Troubleshooting Self Motivated Customer in Columbus, OH)

Featured Jobs Budgeting Office Consultant (Jobs in Harrisburg, Pennsylvania) PMP Manager (Jobs in Atlanta, Georgia) Javascript Developer (Jobs in Tucker, Georgia) Architecture - - Specialist (Jobs in Raleigh, North Carolina) Typography Power Consultant (Jobs in Nashville, Tennessee) - Consultant (Jobs in Bismarck, North Dakota) SSIS JAVA Analyst (Jobs in Richmond, Virginia) TSOISPF Specialist (Jobs in Columbus, Ohio) Integration IT Specialist (Jobs in Columbus, Ohio) API CI Developer (Jobs in Richmond, Virginia)