Project Manager ADKAR Manager (Jobs in Boston, MA)   Requirement id 59193 Job title Manager Job location in Boston, MA Skills required Change Management, Operations Management, Project Manager, ADKAR Open Date 13-Feb-2017 Close Date Job type Not specified Duration 5 Months Compensation DOE Status requirement --- Job interview type Phone Screen and Face to Face interview    Email Recruiter: coolsoft Job Description Manager: Change Management, Operations Management, Project Manager, ADKAR Submission Deadline : 02/20/2017 04:00:00 PM Client : Massachusetts Office of Information Technology (MassIT) Description : MassIT is hiring a Change Management and Operations Manager for a two-year fellowship aimed at advancing our technology modernization initiatives through change management and customer outreach. Mass ITs sharpened focus on the following six priority areas will require significant market analysis and stakeholder coordination and communication to ensure the success of our initiatives: Moreover, success depends not only on strong communications to our customers and constituents, but also an equally strong analytical understanding of our current- and future-state of business operations. Below are various initiatives manager might spearhead: • Customer change management and Communication strategy ? Develop and execute a communications strategy that builds understanding and buy-in to our transformation initiatives among the 2,100 IT employees in the Commonwealth • End-user change management and communication strategy ? Develop and execute a series of communication plans that generate excitement, explain utility, and address user concerns about new technology, services, governance models, and policies (and more) that we deploy • Internal communications ? Draft, write, and send (often on behalf of someone) internal communications about transformation updates, successes we should be celebrating, employee kudos, weekly “Happy Friday emails” and more • Strategic planning and performance management ? Develop and execute media for communicating progress against MassITs strategic plan (e.g. dashboards) • Market analysis ? Develop holistically (e.g. who are our customers, what are their needs, how do we talk to them?) and specifically (e.g. what is a VDI user, how many of them are there, and where) market analyses that inform customer outreach and communications plans • Executive reporting ? Assist MassIT senior leaders in presenting information to external audiences, including the Governor and his staff • Baselining ? Develop, analyze, and report out survey data (where appropriate) that helps us understand where we are meeting customer needs and where customers are satisfied, and were we are not doing so • Articulating our services ? Assess how we currently market our services to our customers and develop better ways to make sure we are doing so, especially as we consider new models (e.g. bundling, fewer speeds, etc.) • Breaking down silos and staff morale ? Help MassIT teams understand what role other teams play, and help socialize the agency towards more interconnectedness • Staff feedback ? As appropriate, manage and solicit staff feedback so that we can better address concerns and answer questions about various initiatives • Incident Management ? With network outages or security breaches, think through how we communicate those issues and to whom and through what media, including business process redesign of existing incidence management and/or investigating new solutions to address incidence management • Liaise with press and coordinate strategy ? Serve as a clearing house for incoming press inquiries as well as outgoing press content (e.g. articles being written for GovTech) • Governors office and other stakeholders (SCIOs) ? Serve as a point of contact for all communications issues among major stakeholders • Assist with Boards ? Support the two recently created boards—IT Investment and Operating • Social media governance ? Reign in the social media “sprawl” across state government to better understand who controls which accounts, under which guidelines, and through what message discipline. This includes MassIT and other IT agencies social media strategy • Summits and tech events ?   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 59193 while calling.   Other jobs in MA: Boston (103), Burlington (1), Cambridge (1), Canton (3), Chelsea (9), Franklin (1), Lexington (2), Malden (10), Marlborough (2), Maynard (2), Newton (1), Quincy (6), Sharon (1), Waltham (1), Welesley (1), Wellesley (6), Westborough (1), Westbourough (1), Change Management job openings in Boston, MA Jobs List ITS63 17-030A Change Management Consultant-SP Create date: 15-Feb-2017 Submission Deadline : 02/22/2017 04:00:00 PM BID NUMBER: BD-17-1060-ITD00-ITD00-13091 Client : Massachusetts Office of Information Technology (MassIT) Description : MassIT is seeking to hire a Change Management Consultant for our Desktop Transformation Initiative. This initiative aims to deliver a modern.... 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