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Project Manager Customer Support Experience Accessibility Testing Manager
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Requirement id 57411
Job title Manager
Job location in PISCATAWAY, NJ
Skills required Project Manager, Testing Tools, Project Management, Customer Support Experience Accessibilit
Open Date 24-Oct-2016
Close Date
Job type Contract
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Manager: Project Manager, Testing Tools, Project Management, Customer Support Experience Accessibilit

Start Date : 11/28/2016
End Date : 02/25/2017
Submission Dead Line : 10/28/2016
Description:

- Accessibility project manager and tester

- Understands accessibility on multiple platforms (desktop, tablet, mobile, and mobile apps)

- Knowledge and comfort level using Assistive technology tools such as JAWS, VOX, Keyboard Navigation

- 2+ years of professional experience with usability analysis, testing, and research for customer experience for people using assistive technology tools or have some form of disability that requires special accessibility

- People will experience writing accessibility requirements, test cases, and using assistive technology tools is a plus

- Need a great communicator eager to learn, proactively engage in knowledge building and is comfortable in an enterprise environment but also has experience with small companies

- Customer Experience Testing role is primarily for our digital ops and Retail Stores

- Candidate will test (but not limited to) New/Modified Products and Service and National Verizon Retail policies

- Analyzing data from reporting and also data retrieved from Usability Testing Tools from Survey Monkey, OpinonLabs, Foresee, usertesting.com, Customer /User Focus Groups, Optimal workshops

- Retail Experience a plus

- Bachelor Degree in Marketing / Behavioral Science/Psychology or work experience equivalent

- Desire a candidate with experience in usability testing, customer experience testing, accessibility testing, and research analysis background

- Accessibility Testing, Project Management, and Customer Experience Testing
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 57411 while calling.
 
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(Manager: Project Manager, Testing Tools, Project Management, Customer Support Experience Accessibilit in PISCATAWAY, NJ)
     
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