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PEOPLESOFT Customer Service Analyst
(Jobs in Atlanta, GA)
 
Requirement id 150341
Job title Analyst
Job location in Atlanta, GA
Skills required MS Office Suite, PEOPLESOFT, Effectively Communicate, Customer Service
Open Date 05-Nov-2024
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: MS Office Suite, PEOPLESOFT, Effectively Communicate, Customer Service

Max Submittals by Vendor: 2

Start date : 12/02/2024

End Date : 06/30/2025

Submission deadline : 11/11/2024

Client Info : DHS

Description :
------------------------------------------------------
This position is responsible for providing customer service focused assistance with the planning, organizing, and coordination of purchasing and procurement of Information Technology related goods/services accomplished by following procurement and purchasing policies and procedures. This includes acquiring resources following best practices, within time constraints, and facilitating communication between the agency and its providers to deliver products and services according to the departmental strategic business plan. This position will be responsible for assisting with the implementation of and supporting of processes that provide timely, cost-effective, high quality goods/services through cooperative and proactive procurement practices.

Role and Responsibilities:

• Works under supervision of the Purchasing Manager, with latitude for the use of initiative and independent judgment.

• Coordinates the purchase of merchandise, supplies, and equipment and services using established guidelines, rules and regulations, policies and laws; prepares, reviews, tracks and expedites purchase orders; reviews quotes, proposals, agreement and purchase orders for conformance to agency policy, regulations and laws.

• Generates reports and maintain records of goods ordered and received.

• Assists in the maintenance of the procurement database and coordinates with departments and vendors to make purchases; monitor and track vendor performance; discuss defective or unacceptable new goods or services with users, vendors and others to determine cause of problem and take corrective action; develop and maintain relationships with key vendors.

• Administer purchasing policies and procedures in conjunction with Office of Information Technology specific requirements, regulatory guidelines and state and federal laws in order to support business needs; assist with training of staff regarding purchasing and procurement practices and policies.

• Develops and applies professional knowledge of the procurement field to include the Georgia Procurement Manual (GPM) and related rules and regulations. Develops an awareness and understanding of legal implications and possible complications. Attends appropriate training.

• Obtain/maintain the Georgia Certified Purchasing Associate (GCPA) certification.

• Other duties as assigned within the purchasing & procurement team.

Skills/Qualifications:

• Able to self-motivate and work with minimal supervision to complete task which require daily follow up and follow through.

• Experience using Microsoft Office Suite, PeopleSoft 9.0, Team GA Marketplace e-Procurement.

• Experience with electronic data record-keeping, reports, etc.

• Effective writing skills.

• Strong reading comprehension.

• Strong evaluations skills.

• Excellent interpersonal skills; customer service focused.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 150341 while calling.
 
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(Analyst: MS Office Suite, PEOPLESOFT, Effectively Communicate, Customer Service in Atlanta, GA)
     
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