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QoS IOS RSA Firewall Network IT Professional TechLead
(Jobs in DURHAM, NC)
 
Requirement id 51773
Job title Tech Lead
Job location in Durham, NC
Skills required QoS, IOS, RSA, Firewall Network IT Professional
Open Date 24-Feb-2016
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Tech Lead: QoS, IOS, RSA, Firewall Network IT Professional

start date: 3/21/2016
end date: 3/20/2017
submissition dead line:3/1/2016
desription:

- Escalation point for all critical network performance issues or outages.
- Performs analysis and diagnosis of most complex networking problems and network designs
- Sets strategic and technical direction for Advanced Services best practices and functional roles.
- Acts as the technical specialist for the most complex deployments and provide highest level crisis management.
- Collaborates proactively with other HTEs to ensure optimal use of resources to meet customer needs.
- Requires strategic planning and orchestration during mission critical infrastructure issues to reduce downtime


Reactive Service & Support:
- Able to take lead role in working with clients, Account Team and resources on developing a strategy to resolve network problems/outages.
- Assures that the most complex customer(s) network problems across a broad range of technologies as necessary for any client - are properly and quickly resolved.
- Acts as focal point for most complex network problem resolution.
- Insures preventative measures are recommended and identified.

Engineering Role:
- Must have a Route and Switch background, but also a broad skillset related to VPN, Encryption, Routing Protocols (EIGRP, BGP, OSPF), Security and VoIP Unified Communications. Does not have to be Cisco hardware.
- Expert dealing with escalations and problem resolution
- Research root cause and documentation
- Review customer issues and explain trends related to the issues

Consulting Role:
- Acts as technical lead for complex system issues or outages
- Provides guidance and direction to other technical team members
- Provide troubleshooting, network diagnostics and analyses to isolate the root causes of chronic issues across various technologies

Team Environment:
- Work is reviewed in terms of resolving customer issues in a timely matter
- Typically reports to Sr Mgr, or above. Goals set by overall Manager with assistance of group Director.
- Provides business & technical consulting expertise to customers & internal resources.
- Anticipates customer issues/challenges associated with area of expertise (technology, industry, or application) and develops proactive solutions.
- Builds cross-functional partnerships & collaborations.

Skills and experiences:
- CCIE Certified - Plus (Skillset is critical)
- Broad knowledge of Routing/Switching, Networking, VoIP, Security, Routing/Network Protocols, QoS
- Expert level knowledge in MPLS-VPN, BGP, EIGRP, OSPFv2, Multicast and QoS
- Security knowledge in 802.1X, firewall
- IP Security (IPSec) Encryption Cisco IOS, Multivendor, ISAKMP, CA Certificates, RSA, Crypto Map
- Cisco Features including QoS, NX-OS, IOS, IOS-XE and IOS-XR.
- Cisco Unified Communication, Collaboration, Security, Call Flow, QoS
- Leading edge technology design assistance for primary accounts.
- Excellent communication and speaking skills.
- Excellent Multi-Vertical Market Industry Education, Exposure and Experience. Leverages Vertical Market Industry analysis documentation.
- Good understanding of the customer Change Mgmt process and positive or negative impact towards achieving desired goals.
- Excellent understanding of customer overarching Governance, Standards, Policies and Practices.
- Excellent technical account management and project management skills.
- Strong technical presentation skills to all levels and customer senior management.
- BS, CS, degree or equivalent plus12+ years of experience in network engineering or telecommunications support environment.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 51773 while calling.
 
Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3),
 
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(Tech Lead: QoS, IOS, RSA, Firewall Network IT Professional in Durham, NC)
   
 
     
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