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Quality Assurance Technical Specifications Analyst
(Jobs in Durham, NC)
 
Requirement id 93008
Job title Analyst
Job location in Durham, NC
Skills required Architectural Management, Quality Assurance, Software Upgrading Services, Technical Specifications
Open Date 28-May-2019
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Architectural Management, Quality Assurance, Software Upgrading Services, Technical Specifications

start date:7/1/2019
End date: 07/01/2020
submission deadline:6/26/2019

Description:

we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for the people who work here.


Must-Have Primary Skill
Healthcare Systems – Facets
Business Consulting-Testing and Quality Assurance Services

Requirements: 5 + YEARS of Experience
• FACETS / PowerMHS Application experience to include either Claims, Membership, Individual Business, etc.
• In lieu of a degree, 7 years application experience in the hiring area will be considered.
• Excellent PC skills (e.g. MS Word, Excel, Access, and PowerPoint)

Facets fulfillment Analyst to work with the current team to help migrate business to FACETS. This resource will work with all operational and technical teams to design processes and output (booklets, ID cards, EOBs/EOPs, Invoices, Letters, ext) for the end users. This client is also the business team for production support of fulfillment for market segments already on FACETS and work with Refresh teams and other projects to design updates to those output and processes. Business process knowledge and a basic technical understanding is required.

Project/Program Support:
• Work collaboratively on projects and initiatives with the business and IT by eliciting and documenting business requirements and preparing appropriate functional specifications while considering technical capabilities of the system/application and ensuring an integrated approach is used.
• Act as Business Lead/Coordinator on large, complex departmental and/or some corporate projects/initiatives.
• Facilitates project intake, including scheduling of projects.
• Review and approve technical specifications
• Coordinates with IT on implementation and post implementation support.

Business Testing:
• Coordinate and develop testing plans with Business area and IT
• Serve as point of contact for business testing activities and influence testing strategy to ensures testing will appropriately meet business requirements
• Develop, document and may, in some cases, execute test plans and scenarios
• Analyze and verify results for accuracy, relevance and completeness.
• Provide impact assessments and make recommendations to the business owner regarding issues, risks, etc.
• Train/coach others on appropriate testing protocol, execution and test plan creation.
• Assist IT and help identify business area impacts for hardware and software upgrades, security changes, and architectural enhancements as needed.

Issue Resolution:
• Facilitate the resolution of large, complex production problems by:
• Performing initial triage for severity and business impact of system/application failures.
• Troubleshooting and analyzing to determine root cause of issues,
• Developing applicable business processes and solutions to ensure quality, cost effectiveness, timeliness of customer service, and regulatory requirements and mandates are met.
• Coordinating with IT, other teams and vendors as needed to devise, test and implement long term remedies.
• Coordinate the development of system support processes with IT; coordinate daily to resolve production support issues, including application failures and user errors; document, track and report all system support activities
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 93008 while calling.
 
Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3),
 
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(Analyst: Architectural Management, Quality Assurance, Software Upgrading Services, Technical Specifications in Durham, NC)
     
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