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Help Desk SalesForce Ticketing Systems Consultant
(Jobs in Columbus, OH)
 
Requirement id 148230
Job title Consultant
Job location in Columbus, OH
Skills required Call Center Experience, Help Desk, High School Diploma Is Required, SalesForce Ticketing Systems
Open Date 03-Jul-2024
Close Date
Job type Contract
Duration 11 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Call Center Experience, Help Desk, High School Diploma Is Required, SalesForce Ticketing Systems

No of Submissions : 3

Start date : 07/22/2024

End Date : 06/30/2025

Submission deadline :07/09/2024

Client Info : DAS

Note:

* 100% Remote

* Candidate must be able to provide their own laptop/computer, USB headset, and a consistent internet connection.

Description :

·Required to have a dedicated workspace at home and be able to work from home without distractions.

·Receive phone calls and emails from users having problems with using computer software, website navigation, log in issues, and other related technical issues.

·Escalate issues in accordance with defined procedures.

·Assist users through problem solving steps.

·Use available tools and resources to research and resolve technical problems.

·Provide accurate information to end users in a timely manner.

·Ability to multitask while interacting with customers and documenting tickets.

·Adhere to established quality standards.

·Ability to work in a team environment.

·Complete assigned tasks.
Strong communication skills; both written andspoken.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 148230 while calling.
 
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(Consultant: Call Center Experience, Help Desk, High School Diploma Is Required, SalesForce Ticketing Systems in Columbus, OH)
     
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