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Reporting Analytics Analytical Ability Stakeholders Developer
(Jobs in Charlotte,
 
Requirement id 70862
Job title Developer
Job location in Charlotte, NC
Skills required Reporting, Analytics, FINANCIAL APPLICATION, Analytical Ability Stakeholders
Open Date 20-Jun-2018
Close Date
Job type Contract to Hire
Duration 3 Months
Compensation DOE
Status requirement not found
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Developer: Reporting, Analytics, FINANCIAL APPLICATION, Analytical Ability Stakeholders

Candidate must be our W2 Employee

Candidates RTR form should be only on the name of APEX Systems

We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens


Job Description :

Wholesale Customer Excellence Business Intelligence Reporting (Analytics Consultant 3)

The WRS&I Insights and Reporting team provides BI reporting and analytic support across the various Wholesale LOBs. The team functions as a key central analytic and reporting resource for relationship and sales growth, and provides insight into Wholesale-wide metrics and reporting needs, looking for innovative analytic and BI solutions to support business growth.

This team conducts a variety of analyses and reporting such as segmentation, product depth, opportunity identification and sizing, spatial analyses, and predictive and expert modeling. Analyses and reports support strategic growth, marketing, prospecting, attrition, and any other areas where businesses may need analytic/reporting support. Additionally this team supports senior leader presentations and ongoing reporting needs for Wholesale and its lines of business.

This BI Analytic Consultant position is dedicated to supporting the Wholesale Customer Excellence team, part of the Wholesale COO, specifically around complaints and voice of the customer workstream. This individual will work in partnership with the Wholesale Customer Excellence stakeholders and multiple Wholesale lines of business to provide BI reporting for Wholesale LOB and Wholesale-wide efforts to understand customer complaints.

This role will also partner with other analysts across the Enterprise to continue to drive consistency in analytic and reporting structures, as well as explore new innovative thinking/ideas to be leveraged by the team. As such, the successful candidate will have strong relationship building and communication skills, with the ability to effectively collaborate on projects. They will have an analytic curiosity, a strong desire to dig deeper, and the ability to solve complex problems quickly.

Specifically, this individual will:

Work with the Wholesale Customer Excellence stakeholders and LOBs to assist in identifying reporting needs, defining business requirements, identifying potential data sources, designing reports to translate business needs into actionable insights. Additionally, partner with internal technology group(s) to build/enhance databases as needed

Influence the data platform that will be necessary to support customer complaints reporting

Influence and identify long-term metrics and data needs that will enable an enterprise-wide customer excellence practice

Assist in aggregating findings across all LOBs and deliver a Wholesale-wide view in standardized reporting for customer complaints

Assist in defining customer excellence management metrics.

Assist in identifying key insights from data to inform Customer Excellence partners and stakeholders

Assist in incorporating new and leading reporting capabilities to generate greater insights from data through BI reporting

Provide consultative support on measurement planning for surveys, customer advisory boards, etc on the front end, analysis and outcome measurement on the back end

Provide actionable insights and make recommendations to the line of business based on thought-provoking and sound analytics, both proactively and in response to business partners requests

Identify and bring visibility to cross-LOB analytic opportunities regarding customer excellence. Apply knowledge of business, customers, and/or products/services/portfolios to synthesize data to form a story and align information to contrast/compare to industry perspective

The preferred location for this role is Charlotte, NC, however Minneapolis, MN and Des Moines, IA will also
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 70862 while calling.
 
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(Developer: Reporting, Analytics, FINANCIAL APPLICATION, Analytical Ability Stakeholders in Charlotte, NC)
     
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