SAP ITIL Analysis Communication Skills Project Management Tools Consultant (Jobs i   Requirement id 62813 Job title Consultant Job location in Sunnyvale, CA Skills required SAP, ITIL, Analysis, Communication Skills Project Management Open Date 21-Jul-2017 Close Date Job type Contract Duration 8 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: SAP, ITIL, Analysis, Communication Skills Project Management Start Date : 09/01/2017 End Date : 04/30/2018 Submission Dead Line : 07/27/2017 Description : Job Posting Title: US-ITO Service Delivery Consultant-3 Description Provide expertise for IT infrastructure (e.g. servers, network), application infrastructure (e.g. SAP), and related services (e.g. Business Continuity) throughout the lifecycle of a deal in accordance with contractually established terms and conditions and established technical standards. Provides technical input, solutions, and recommendations to deal pursuit. Engaged in and provides support for transition/transformation efforts. Monitors service delivery compliance to budget, quality standards, and customers and/or internal businesses/end user requirements. Provides IT infrastructure and/or application infrastructure lifecycle technical support, including planning, project management, installation, on-going management/monitoring/troubleshooting, and de-installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)). Manages the technical/service relationship between and the customer, and between and subcontractors/vendors. Works with the key customers and/or internal businesses/end user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business. ITO Service Delivery work is generally performed remotely from an facility, but may be performed at the customers location when required/justified. Specialist: Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems/projects of diverse complexity and scope. Exercises independent judgment within generally defined policies and practices to identify and select a solution. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making process. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues. Bachelors degree in Computer Science, Engineering, Business, or related field or equivalent work experience. May have Masters degree in related field. Often holds entry-level certification(s) in work field. May hold intermediate-level certification(s) in work field. Typically 5+ years of relevant experience. Need planning, finance, analysis, innovation and communication skills. May require project management skills. Education BD or equivalent experience Experience 5+ years KEY RESPONSIBILITIES: * Oversight of the Control M system for orders to bakeries/shipments * AS400 admin (account creation/deletion, rights mgt., reports, incident resolution, menu mgt.) * Tier I support (downloads, handheld support); POS system support & monitoring (one server for each market) * Monitoring of e-mail incidents. * Working of incidents in Service Now ticketing system *** Experience with Handheld device support used by Bakery Route drivers, AS400, Control M, MIMIX & other mainframe apps/tools, etc. Interpersonal/Teamwork skills must be very strong. Process adherence a must.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 62813 while calling.   Other jobs in CA: Anaheim (4), Brea (3), Brisbane (2), Carlsbad (3), Concord (1), Culver City (1), Cupertino (5), Downtown Los Angeles (3), El Monte (3), El Segundo (1), Foothill Ranch (2), Irvine (1), La Jolla (2), Lake Forest (1), Larkspur Landing (1), Long Island (1), Los Angeles (27), Newport (1), Newport Beach (3), Orange (2), Orange County (7), Pasadena (1), Poway (5), Rancho Cordova (1), Redwood City (3), Sacrament (1), Sacramento (19), San Diego (87), San Francisco (24), San Jose (4), Simi Valley (1), South San Francisco (1), Westlake Village (2),    SAP job openings in other states Jobs List Administration Consultant (747004) Create date: 12-Sep-2024 Position Title : PTC - SAP HCM Benefits/Payroll/Personnel Administration Consultant (747004) No of Submissions : 2 Start date : 09/23/2024 End Date : 06/30/2025 Submission deadline : 09/17/2024 Client Info : PTC Note: * This position is remote. * If the resourc.... 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