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SCCM Microsoft Power Shell VB Scripting Library Management Environment IT Project M
 
Requirement id 117257
Job title Consultant
Job location in Dauphin, PA
Skills required Windows 10, Mac OS X, SCCM, Microsoft Power Shell VB Scripting Libra
Open Date 09-Jun-2021
Close Date
Job type Contract
Duration 5 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Windows 10, Mac OS X, SCCM, Microsoft Power Shell VB Scripting Libra

Start Date:07/06/2021

End Date:12/31/2021

Submission Deadline:06/15/2021

Client Info:PennDOT

Description:

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs

• Employment is subject to a criminal background check

• This requisition requires a first-round video interview via Microsoft Teams

• Manager requires that candidates be local (within 1 hour) to the Harrisburg, PA area

***This requisitions PO is funded through 12/31/21,so use that date in the RTR. Contract end date is dependent on the final schedule and projected needs.
***
***Start date for this position is as soon as possible.***

***Please do not resubmit candidates from previously released req #s 515728, 573875, 492285, 597260, 607779, 618273, 625857 & 635601.***

***This position is 40 hours per week, 8 AM - 4 PM. During these times the team has been on an hybrid schedule (onsite at The Server Farm and remote), but are expected to be returning to the office sometime this year and will be physically working onsite. This is not a permanent remote position.***



The Commonwealth of Pennsylvania, Infrastructure and Economic Delivery Center (IEDDC) within the Office of Administrations Enterprise Technology Services Office is seeking a Workstation & Printer Support Specialist candidate with experience working in a Microsoft Windows environment. The successful applicant will have a background in the management of Microsoft Windows 10 devices, iOS devices, Apple OSX devices, and managing (MFP) printer fleets.


Incumbent is responsible for daily workstation operations at the Delivery Center Server Farm location. Incumbent will provide maintenance and support of endpoints both on-site and remote. Responsible for the implementation, management, support and maintenance of various system software products and hardware components that comprise enterprise endpoint computing.

Incumbent will provide system engineers with technical support for break/fix issues as needed. Monitor Remedy Incident queue for reported issues, both on-site and remote. Perform physical endpoint support tasks including, but not limited to Windows imaging via SCCM OSD process, asset management, sending and receiving of equipment, serve as point-of-contact for Lexmark printer fleet, and participate in projects as determined by the Delivery Center Endpoint Manager.
The candidate will be responsible for maintaining device compliance and health; this includes tracking down PCs that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues.


Essential Responsibilities

• Monitor Remedy incident queues for issues, take ownership and assist customers as needed

• Keep all support tickets up to date and well documented

• Update technical support documentation as needed and create new documentation on issue resolution for other teams

• Actively works with other Endpoint technical teams including SCCM, SCOM, and Active Directory

• Engages with vendors as directed by the Endpoint Manager to troubleshoot and resolve technical issues

• Other duties as assigned by the Endpoint Manager

• Obtain requirements and work closely with technical teams and management to deliver robust and secure solutions for technical issues

• Have knowledge with a variety of software tools, including those related to support and implementation of endpoints

• Provide consultation and knowledge transfer with respect to software tools, hardware components, and peripherals

• Have a strong track record of understanding and shows interest in current and emerging technologies demonstrated through training, job experience, cert
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 117257 while calling.
 
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(Consultant: Windows 10, Mac OS X, SCCM, Microsoft Power Shell VB Scripting Libra in Dauphin, PA)
     
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