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SDLC Roadmaps Product Development Manager
(Jobs in San Francisco, CA)
 
Requirement id 97016
Job title Manager
Job location in San Francisco, CA
Skills required SDLC, Product Management, Design User Training, Roadmaps Product Development
Open Date 28-Aug-2019
Close Date
Job type Contract to Hire
Duration 21 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Manager: SDLC, Product Management, Design User Training, Roadmaps Product Development

Job Description :

I have included a general Wholesale Digital Strategic Initiatives team description along with the role specific descriptions below.

Team Description:

We are seeking a Channel Product Lead to support the Digital Solutions team at our financial services client as a member of their Wholesale Digital Strategic Initiatives group. As the standards bearer for how the bank interacts with all online customers, the group is responsible for several forward-thinking initiatives for multiple online products, both internal and externally-facing.

Current projects include:

Leading the redesign effort for our commercial portal applications to ensure a consistent streamlined user experience that is scalability across browsers, operating systems, and devices
Touch optimization and responsive design across mobile devices and other touch enabled interfaces.
Browser strategy including certification for new browsers and devices.
Accessibility programs to ensure our online properties are compliant with ADA rulings.
Standards and guidelines for all internet channel interactions with our customers.
Special projects that span the channel and product online experience

Channel Product Lead - Locations under consideration – Charlotte, San Francisco

The Channel Product Lead could work on any or all the above example programs. Responsibilities are both broad and deep, not only looking at internal channels but also all banking products and services delivered online. How do the interfaces stack up against our brand and channel standards? How well do the products work with new technology? What criteria should we use for planning the rollouts of programs such as touch optimization; is it usage, redesign horizon, customer feedback, or the state of its current presentation layer of technology?

The Channel Product Lead would be expected to provide analysis, strategy, and recommendations. As well, this resource will be expected to handle both the tactical and strategic, from ensuring that efforts are complying with standards and guidelines on a project-to-project basis, to looking longer term at key initiatives, regulatory requirements, or senior management mandates that may require Channel oversight. Successful candidate will be required to work with business and technical teams to understand the business drivers and customer experience and be able to bridge the two through excellent communication skills. Resource may also be asked to coordinate program specific processes and ensure successfully tracking of program metrics and milestones.


The successful candidate will bring:

Well rounded analytical and business skills, communication skills, leadership capabilities, and a flexible teamwork approach.
Strong technical aptitude, digital experience and understanding of web design (note: does not need direct design experience)

Bachelors degree or equivalent with a minimum of 7-10 years of banking or financial services experience (this is preferred but I am flexible on industry) MBA preferred but not required

Demonstrated success in end-to-end wholesale product or channel management experience, from discovery through execution; 2-3 years experience developing strategy, roadmaps, business cases for a product or service.
Ability to provide detailed analysis and documentation in support of overall initiatives.
Proven success in developing strong business relationships with other product partners and related teams, interacting with mid to senior management on behalf of the channel. Experience leading major online customer programs, and experience with significant platform/product redesign definitions and launches.

Mobile, tablet, or browser experience in a product management, design, or customer engagement role.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 97016 while calling.
 
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(Manager: SDLC, Product Management, Design User Training, Roadmaps Product Development in San Francisco, CA)
     
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