SDLC MS Office Management Skills Documentation Document Requirement Customer Interfa   Requirement id 72777 Job title Specialist Job location in Columbus, OH Skills required SDLC, ITIL Framework, MS Office, Management Skills Documentation Document Open Date 28-Aug-2018 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Specialist: SDLC, ITIL Framework, MS Office, Management Skills Documentation Document Start Date :10/01/2018 End Date :At least 2000 Hours from projected start date Submission Deadline : Tuesday 9/4 @ 10AM Client Info :DAS Note : This is a re-posted role of position: 54992 Description : Job Summary • Project manages the implementation of projects and performs status updates for OIT Service Areas Systems and other State of Ohio Agency critical systems. Duties and Responsibilities • Serves as a leader and resource for the State of Ohio Customer Service Center and interfaces with OIT Service Area personnel to assist in the facilitation of Agency related work requests • Prepares customer for implementation. Conducts readiness reviews, ensuring all aspects of setup and implementation are complete • Establishes guidelines/time-frames to ensure a successful implementation • Ensures milestones are met • Monitors all phases of the implementation and escalates issues when necessary • Interact with Project Manager and Solution Engineer • Exercises the responsibility and authority to take steps to ensure a successful implementation • Works with Problem Manager to troubleshoot implementation related issues • Conduct exit reviews with customer • Documents issues, ensuring they are not repeated in subsequent implementations • Participate in new infrastructure release activities • Identify items that are outside the scope of a standard implementation and participate in project activities related to those items • Works closely with enterprise Project Success Center • Participate in Pre-procurement (Decision Lens) meetings and determine the scope of future projects Specific Knowledge and Skills: • 5+ years in systems development life cycle including planning, defining, designing, building, testing and deployment • 5+ years ServiceNow Developer with an advanced knowledge of the platform. • 3+ years understanding of ITIL frameworks and processes such as Incident, Problem, Change and Request Fulfillment • 3+ years of experience with MS Office Suite (i.e. Word, Excel, PowerPoint, Visio) • Strong technical acumen, assertive demeanor, ability to take initiative to get results and achieve goals outlined by management team • Intermediate knowledge of various technical disciplines (System admin, Networking, Database, Application, Datacenter, Cloud, Facilities, and ITSM) • Ability to document process, both procedural and technical • Experience facilitating and coordinating request across multiple cross-functional teams • Previous experience leading client facing implementations • Strong communication and customer interaction skills • Proficient in using MS Visio, MS Word, MS Excel, SharePoint, and MS Project • Experience with ServiceNow ticketing system or related tools • Ability to construct a basic project plan, overseeing all tasks associated with the project, act as the advocate and main point of contact for the customer during implementation cycle • Strong detail orientation and proven ability to execute detailed customer installation activities • Excellent interpersonal skills and the ability to work effectively with customers as well as internal resources - persuasive, encouraging and motivating • Professional verbal and written communications skills coupled with a strong customer service orientation Specific Abilities: • Prior experience in one or more of the following: Implementing hardware, software, project coordination/management • Experience at working independently and in a team-oriented, collaborative environment • Genuine interest in technology and ability to learn, understand, and apply new technologies • Experienced Thought Leader that is an expert in your technical field skilled with the ability to turn innovative ideas into r   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 72777 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), SDLC job openings in Columbus, OH Jobs List Senior Cloud Devops Engineer - 70770 Create date: 12-Jan-2021 Candidate must be our W2 Employee. We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens. Job Description: Senior Cloud Devops Engineer Client is the nations 2nd largest IT Workforce Solutions organization, has an immediate and exciting opportunity for a Senior Cloud DevOps Engineer for a local client. This.... (This job is for - AWS SDLC Jobs in OH Columbus Engineer - (in Columbus, OH)) Program Manager - PMP - 57508 Create date: 16-Nov-2020 Note: * Our client in Columbus, Ohio is seeking an experienced Program Manager * Local candidates within a 50 miles radius * 2 manager references are required; include manager name, email address, and phone number. Resumes without references included will be rejected. Descripti.... 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