SIP Troubleshooting Engineer (Jobs in Minneapolis, MN)   Requirement id 93348 Job title Engineer Job location in Minneapolis, MN Skills required Genesys GVP, Production Support, SIP, Troubleshooting Open Date 04-Jun-2019 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Engineer: Genesys GVP, Production Support, SIP, Troubleshooting Candidate must be our W2 Employee Notes : Candidate must be willing to relocate and work out of Minneapolis MN. Description: Within the Enterprise Contact Technology (ECT) group in PVSI & Community Bank Technology (CBT), there is an exciting opportunity for a Genesys Applications System Engineer. The position will be part of the Genesys Application Management technology team supporting a large implementation of the Genesys product suite. The team is looking for a self motivated/self-directed applications engineer who has experience acting individually and within a team to provide Genesys application engineering and support, system maintenance, design guidance and consultation utilizing a thorough understanding of applicable technology, tools and existing designs. Candidates will be responsible for the following but not limited to: • Support a large multi-tenant Genesys Enterprise Platform. • Identify problems, analyze possible solutions, and determine best course of action to resolve. • Understand complex business requirements and processes through effective analysis (which includes participation in project meetings) and working with other SMEs, architects, business/technology partners/vendor to come up with solution. • Work closely with Business and Technology partners on defect resolutions. • Provide support for overall systems testing and implementation into production • Excellent customer service attitude, communication skills (written and verbal), and interpersonal skills. • A strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times. Required Qualifications: 7+ years of Genesys call system experience, 5+ years of production support experience, 5+ years of experience leading multiple work streams, applications or deliverables, 5+ years troubleshooting environments across the entire architecture. Desired Qualifications: 4+ years of Linux experience, 4 + years of experience with SIP, RTP, 3+ years Apache experience, ability to work effectively in a team environment and across all organization levels where flexibility, collaboration and adaptability are important.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 93348 while calling.   Other jobs in MN: Coon Rapids (2), Duluth (6), Eagan (1), Edina (3), Little Falls (1), Maplewood (4), Mineapolis (1), Minneapolis (69), Minnesota (1), North Saint Paul (1), Plymouth (1), Roseville (2), Saint Cloud (3), Saint Paul (41), St Cloud (1), St Paul (5), Unknown (1),    Genesys GVP job openings in other states Jobs List NCDIT-Contact Center Solutions Architect Mid Level (700987) Create date: 10-Jan-2023 Remote Start date :01/01/2023 End Date :06/30/2023 Submission deadline :01/12/2023 Client Info :NCDIT Description : --------------------------------------------- ***Position can work remotely, but some on-site work will be required when consulting with our customers. ***It is pre.... 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Job Description : OMNICHANNEL BUSINESS ARCHITECT Location: Remote Duration: Projected 6 month contract w/ opportunity for extension Notes from Conversation with Manager: Need: Large Genesys migration taking place wit.... (This job is for - Analyst Jobs in MN Plymouth Architect - (in Plymouth, MN)) (Engineer: Genesys GVP, Production Support, SIP, Troubleshooting in Minneapolis, MN)

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