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SLA Change Management Computer Skills Knowledge Oral And Written Communication Inte
 
Requirement id 104997
Job title Analyst
Job location in Columbus, OH
Skills required SLA, Process Mapping, Project Management, Change Management Computer Skills Knowle
Open Date 18-Mar-2020
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: SLA, Process Mapping, Project Management, Change Management Computer Skills Knowle

start date:3/31/2020

submission deadline: Tuesday, March 17th, 2020 @ 10:00 am EST

Note:

* (Posting Expiration Date 03/24/2020)

client info : DAS


Description:

• Validates that program milestones are met according to approved budgets

• Conduct operational analysis; provides reports and provides recommendations for change as needed

• Develops / manages relationships/expectations with internal and external stakeholders

• Collaborates with procurement and other key stakeholders on contract matters

• Works with program senior leadership and designees to monitor and report on program financials and other health metrics

• Manages and reports on invoice processing and validation of invoices against deliverables

• Monitors vendor SLA / SLO process compliance and overall compliance

• Develops and presents financial and operational reports for program leadership

• Strong understanding of and experience with process improvement and process mapping

• Project management

• Client relationship building

• Working knowledge of change management and human capital strategies

• Understanding of data analytics and analytical tools
• Excellent computer skills in a Microsoft Windows environment
• Effective oral and written communication
• Excellent interpersonal skills
• Evidence of the practice of a high level of confidentiality
• Excellent organizational skills
• Strong leadership skills, dependable, curious, matrix-oriented, a visionary, solution oriented, delivers exemplary customer service and quality focused

• Bachelors degree in business, or related discipline
• MBA or a minimum of 5 years combined experience in requirements development, operations analysis, business management consulting, or a related discipline
• Experience developing and implementing Standard Operating Procedures (SOPs)Digital program / project experience is a plus
• Digital program / project experience is a plus
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 104997 while calling.
 
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