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SaaS Troubleshooting SQL System Documentation Data Mapping Analyst
(Jobs in Mech
 
Requirement id 140482
Job title Analyst
Job location in Mechanicsville, VA
Skills required Cloud Developer, SaaS, Application Administrator, Troubleshooting SQL System Documentation
Open Date 26-Apr-2023
Close Date
Job type Contract
Duration 2 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Cloud Developer, SaaS, Application Administrator, Troubleshooting SQL System Documentation

Hybrid

Start date :05/08/2023
End Date :06/30/2023

Submission deadline :5/1/2023

Client Info :ABC

Description :

Replacing #708739 - the candidates the mgr was most interested in were no longer available so re-opening

Duration expected: 1 year
Parking is available for contractors

Vendors - pls ready before your submit:

Currently, ABC requires all resources to be in the office 3 days a week. The other 2 days are remote.

Before you submit your candidate, please make sure you discuss with them and your candidate agrees to this changing schedule/arrangement and can commit to 3 days a week ON SITE.

ABOUT THE ROLE

This contract position will be serving as the IT support administrator/coordinator for the ABC instance of the SAP Customer Activity Repository (CAR) and Oracle Cloud Financials (BAR).

In addition to support activities, the incoming candidate will also be responsible for any requirements development and prioritization of enhancement requests. They will also be responsible for escalating platform related issues and partnering with the appropriate vendor for resolution.

The incoming candidate needs to be a self-starter and fast learner, who remains calm under pressure and who possesses excellent time management skills with an ability to communicate effectively and respectfully with colleagues from various areas of the organization.

Primary Responsibilities:

-Serve as IT product configuration administrator for Oracle Cloud Fusion platform and for basic functionality in the SAP Customer Activity Repository application
-Assess the existing administration and support activities performed by business, IT and 3rd party vendor resources to identify what should be performed in-house vs. outsourced
-Research and troubleshoot functional and data integration issues and defects and determine whether to escalate to vendor or internal IT support
-Partners with the key stakeholders to evaluate product upgrades and perform an impact assessment on both the existing systems and business processes
-Elicits and writes requirements for all requested enhancements to supported products
-Creates and/or maintains appropriately detailed business and system documentation
-Creates detailed data mappings, as needed, for data integration with legacy systems
-Serves as an escalation point of contact for the IT Production Support Team for supported systems
-Partners with key business and technical stakeholders to maintain and/or establish standards and governance to ensure adherence to standards when it comes to the administration, maintenance and enhancement of the supported applications
-Partners with key business and technical stakeholders to annually review, maintain and/or develop an operational support plan for the products
-Serve as the subject matter expert for both the use of the supported applications and their technical implementation
-Works with other IT functional groups to resolve issues related to connectivity and interfaces with other ABC systems
-Directs stakeholders to submit a project initiation request for enhancements or additions that exceeds the bandwidth, capacity and/or capabilities of day-to-day administration and 3rd party vendor supported enhancements
-Coordinates change management efforts and for ensures that the change management process is followed for each release, including those that contain just product configuration changes
-Mentor(s) and trains a back-up resource if/when available

Required Experience/Skills:
-Foundational understanding of accounting concepts (primarily involving the input of financial transactions - receivables and payables - into the general ledger but also a basic understanding of financial position, cash flow and reconciliation)
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 140482 while calling.
 
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(Analyst: Cloud Developer, SaaS, Application Administrator, Troubleshooting SQL System Documentation in Mechanicsville, VA)
     
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