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SaaS ITSM XML Javascript Web Services Engineer
(Jobs in San Jose, CA)
 
Requirement id 43052
Job title Engineer
Job location in San Jose, CA
Skills required SaaS, Application Integration, ITSM, XML Javascript Web Services
Open Date 03-Feb-2015
Close Date
Job type Not specified
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Engineer: SaaS, Application Integration, ITSM, XML Javascript Web Services

Roles:

We are seeking hands on Integration Engineer to implement B2B integration of ITSM tools and processes using Cisco ServiceGrid. This offers customers a secure and flexible way to integrate their partners, vendors and solution providers in their ecosystem. ServiceGrid automates the sharing of processes, data, and workflows in real time by eliminating manual practices and bottlenecks and promoting significant operational efficiencies that are scalable and reusable.

Responsibilities:

* The Technical Implementation Specialist requires a balance of hands on technical expertise and strong customer consulting expertise. In this role you will be responsible for the configuration, customization and implementation of Cisco ServiceGrid based on customer requirements and drive project completion following the project delivery standards to ensure highest level of customer satisfaction.
* Perform requirements analysis, design and architecture of complex ITSM integration projects for global enterprises.
* Deploy, implement and configure ServiceGrid platform within a SaaS environment including integration components, workflow configuration and data mapping.Independently drive and manage projects based on customer business goals and solution architecture

Requirements
* CS/EE degree or equivalent in addition to 8+ years of relevant experience with a strong background in professional consulting services and SaaS infrastructure implementation services.
* Knowledge of application integration using web services is preferred
* 5 years+ experience of deploying and implementing ITSM tools (preferably Remedy, ServiceNow, HP Service Anywhere, HP Service Manager, CA Service Desk) within enterprise organizations
* Experience with web technologies required (XML, JavaScript, or Web Services)
* Knowledge of ITIL
* Strong ability to independently drive and manage projects based on customer business goals and solution architecture
* Excellent collaborative skills across multiple teams and customer focus
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 43052 while calling.
 
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(Engineer: SaaS, Application Integration, ITSM, XML Javascript Web Services in San Jose, CA)
     
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