SalesForce SCRUM Workflow Engineer (Jobs in Durham, NC)   Requirement id 105457 Job title Engineer Job location in Durham, NC Skills required Sales Force, Communication Skills, SCRUM, Workflow Open Date 03-Apr-2020 Close Date Job type Contract Duration 8 Months Compensation DOE Status requirement not found Job interview type ---    Email Recruiter: coolsoft Job Description Engineer: Sales Force, Communication Skills, SCRUM, Workflow Candidate must be local : Yes Candidate must be our W2 Employee. We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens. Job Description : Salesforce Admin Summary The Salesforce Administrator will lead the ongoing development of our Salesforce.com deployment. The successful candidate will have a record of success in improving processes and adoption using the Force.com platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify develop and deploy new business processes including: Marketing, Prospecting, Qualification, Quote to Card, and Customer Support. This role is part technical project manager, part administrator and part Salesforce analyst. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform. Key Duties & Responsibilities • Serve as primary system administrator for the Salesforce.com environment with 2500+ users • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks • Complete regular internal system audits and prepare for upgrades • Manage Salesforce.com data feeds and other integrations • Coordinate the evaluation, scope and completion of new development requests. • Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities • Assist in training of new users, and grow the Salesforce.com skill set across the organization • Effectively act as the liaison between our users, vendors and the application development teams • Work independently with members of the user community to define and document development requirements Skills Required • Excellent project management skills and a positive attitude • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards • Creative and analytical thinker with strong problem-solving skills • Must demonstrate exceptional verbal and written communication skills • Must demonstrate ability to communicate effectively at all levels of the organization • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs • Ability to assess the impact of new requirements onSalesforce.com and all upstream and downstream applications, systems and processes Experience Required • Minimum two years of experience as aSalesforce.com administrator • Salesforce.com Admin Certified • Advanced Administrator, App Builder, Sales Cloud, Service Cloud and Developer certifications preferred • Proven ability to design and implement new processes and facilitate user adoption. • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity • Strong understanding of Salesforce.com best practices and functionality • Strong data management abilities • A documented history of successfully driving projects to completion • A demonstrated ability to understand and articulate complex requirements • Experience with nonprofit processes preferred • Previous experience working in a SCRUM or agile environment preferred   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 105457 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3), Sales Force job openings in Durham, NC Jobs List SalesForce Admin - 49478 Create date: 08-Jul-2019 Description: Perform Level 2 operation and maintenance activities on various applications, tools and databases, Incident/Change/configuration management • Handle trouble tickets, engage in fault and outage handling, troubleshooting, technical analysis and root cause investigation to find resolution of a problem. • Take proactive measures to id.... 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