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Salesforce.Com Strong Communication Skills CRM Systems Administrator
(Jobs in Br
 
Requirement id 95982
Job title Administrator
Job location in BRENTWOOD, TN
Skills required Salesforce.Com, QA Experience, Agile Development, Strong Communication Skills CRM Systems
Open Date 06-Aug-2019
Close Date
Job type Contract to Hire
Duration 4 Months
Compensation DOE
Status requirement not found
Job interview type ---
   Email Recruiter: coolsoft
Job Description Administrator: Salesforce.Com, QA Experience, Agile Development, Strong Communication Skills CRM Systems

Description:
One of our top clients is a leading global provider of specialized workforce payment products and services including fuel cards, fleet cards, food cards, corporate lodging discount cards and other specialized payment services for businesses throughout the world. Founded in 2000, we generate more than $1.83 billion in revenue and employ more than 6,000 valued associates worldwide. In 2016 FORBES listed them as the 14th most innovative company in the world, and the 74th fastest growing company!


Key Responsibilities:

Responsible for targeted system configuration, implementation, and maintenance
Work collaboratively with targeted business stakeholders and other upstream and downstream functional teams
Generate system enhancement recommendations, leveraging internal best practices and industry standards
Formulate system solutions and technical design, working with broader IT team to ensure alignment with holistic system architecture
Perform user management, including optimization of roles, profiles, and permission sets
Support and maintain system integrations
Articulate streamlined solutions that leverage out of box functionality where possible, minimizing customization where possible
Perform declarative system maintenance and enhancements, owning and driving issues to resolution
Be involved with deployments and validation of Salesforce configuration and development changes
Work with internal resources about updates per each Salesforce Release, identifying potential implications and highlighting new features that may be leveraged to better serve the business
Proactively monitor the overall health of the system· Under the direction of the Head of North American CRM
Be a principle CRM representative in the Agile Development process, including:
Documenting user requirements
Providing input into feasibility assessments and potential solutions
Executing Salesforce.com configurations, including but not limited to field adds / changes, workflow rules, email templates, validation rules, report development, and legacy system cleanup
As necessary, serve as point person with third party developers working on the CRM system, documenting requirements, resolving roadblocks, etc.
Testing and QA of enhancements

Participate in and, where appropriate, lead major enhancements to technology related to the CRM
Maintain visibility on all configuration and development activity impacting the CRM environment, including activities occurring in functions that contribute their own manpower to the administration of the CRM

Qualifications:

Configuration of Sales Cloud required
Configuration of Sales Cloud preferred
Salesforce.com ADM 201 certification required
2+ years of experience of Salesforce Administration required
Sales or Service Cloud Consultant Salesforce Certification preferred
Sales Cloud implementation experience preferred
Salesforce Lightning configuration preferred
Familiarity with the Agile Development process preferred
2+ years of experience in a business environment preferred
Strong communication skills. Proven ability to gain credibility with business stakeholders and to run interactions without supervision preferred
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 95982 while calling.
 
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(Administrator: Salesforce.Com, QA Experience, Agile Development, Strong Communication Skills CRM Systems in BRENTWOOD, TN)
     
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