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ServiceNow TFS Azure DevOps PPM Manager
(Jobs in Columbus, OH)
 
Requirement id 109371
Job title Manager
Job location in Columbus, OH
Skills required Application Support, ServiceNow, Customer Relationship Management, TFS Azure DevOps PPM
Open Date 19-Aug-2020
Close Date
Job type Contract
Duration 2 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Manager: Application Support, ServiceNow, Customer Relationship Management, TFS Azure DevOps PPM

start date:09/07/2020

End date:6 Weeks from projected start date

submission deadline:8/26/2020

client info : DOH

Note:

* Interviews will be completed via video conference.

* Role will be entirely remote, we will supply necessary hardware

** Originally posted in February, but cancelled. Re-opened as now we are ready to proceed. Previously submitted candidates can be re-submitted.


Description:

This is not a traditional Project Manager role. The agency has a supervisor that is out on leave and needs assistance for approximately 6 weeks but could be extended. This resource will report to the Assistant CIO and possess the Duties and Knowledge below:

Job Duties:

Application Support reporting using Plan view PPM.
Review Off/On-boarding tickets, review, take action and close
Application Support Scrum board.

Triaging Application Support ticket through Service Now. Manage Work Stoppage tickets from App Dev to Production release.

Coordinate App Scan process – Across all Application portfolios -, Schedule, review, follow up.

Customer relationship management. Scheduled meeting with the Business portfolio owners, to review portfolio changes, new procurement and potential projects.

Reports to the Assistant Chief Information Officer.

Knowledge of:

Service Now

Experience managing/triaging application support tickets

Customer Relationship management

TFS/Azure Devops

PPM product knowledge a plus
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 109371 while calling.
 
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(Manager: Application Support, ServiceNow, Customer Relationship Management, TFS Azure DevOps PPM in Columbus, OH)
     
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