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ServiceNow Confluence Jira Smartsheet Software Development Life Cycle SDLC Agile Meth
 
Requirement id 138674
Job title Analyst
Job location in South San Francisco, CA
Skills required ServiceNow, Confluence, Jira, Smartsheet Software Development Life Cyc
Open Date 23-Jan-2023
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: ServiceNow, Confluence, Jira, Smartsheet Software Development Life Cyc

start date : 01-24-2023

End date : 01-02-2024

submission deadline : 1/26/2023

client info : Genentech, Inc - CA

Description :

Major Responsibilities:

· Application expert for a Pharmaceutical Assay Registration System

· Troubleshoot and resolve end user support issues

· Enhance support model and manage support tickets in ServiceNow

· Develop system documentation, user manuals, training decks, confluence pages and other documentation necessary to support application

· Conduct trainings and user group meetings for supported application

· Administration activities in assay registration application

· Gather feedback from application end users and integrate into requirement backlog

· Communicate to end users about application updates and new feature rollouts

Who you are

Youre someone who wants to influence your own development. Youre looking for a company where you have the opportunity to pursue your interests across functions and geographies. Where a job title is not considered the final definition of who you are, but the starting point.

Competencies and Qualifications:

· Can independently manage activities associated with application support

· Experience with ServiceNow, Confluence, gSheets, Jira, Smartsheets

· Experience with software development lifecycles, agile methodologies and DevOps

· Working knowledge of scientific research application development cycles and data management principles

· Strong team player skills

· Excellent people and communication skills.

· Experience with Assay Registration Systems or similar class of scientific software

· Scientific degree with 5 or more years of relevant experience. Advanced degree is a plus.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 138674 while calling.
 
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