ServiceNow Written And Verbal Communication Skills Time Management Skills IT Manage   Requirement id 118593 Job title Analyst Job location in Bismark, ND Skills required ServiceNow, Active Directory, Strong Interpersonal Skills, Written And Verbal Communication Skills Open Date 16-Aug-2021 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: ServiceNow, Active Directory, Strong Interpersonal Skills, Written And Verbal Communication Skills start date:8/30/2021 End date:8/30/2021 submission deadline:8/27/2021 client info : ITS Note: * Position will be remote and Interviews will be virtual Description: we are looking to contract with a vendor to provide trained, established, experienced IT Professionals, with current and progressive work experience in the following job roles and roles /responsibilities to assist in meeting the increased demand and workload in North Dakota IT for Active directory and application Security requests. Current and progressive work experience in the following technology is required: • Monitor end user support tickets received through the state ServiceNow System • Troubleshoot, document and respond to IT application access related end user requests for assistance within appropriate timeframe to resolve any issues and ensure users are able to applications in timely manner. • Complete security requests for new users or changes to existing users received through the ServiceNow. • Maintain User access for different applications for agencies in NDIT. • Ensure accuracy of user accounts. • Provide application and end user support, application maintenance, and vendor liaison activities for primary IT applications. • Research and or escalate more difficult inquiries or system bugs to Vendor and work with NDIT staff and or application vendor to resolve escalated issues. • Collaborate with end users and assigned developer for problem resolution throughout the testing phases to translate and clarify understanding. The following skills sets are required: o Experience in working with Active Directory security and any other application security o Strong interpersonal and communication skills with written and verbal English language proficiency. o Good time management skills o Ability to work independently with minimal supervision o Ability to coordinate closely with IT management, team members and Agency personnel   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 118593 while calling.   Other jobs in ND: ServiceNow job openings in Bismark, ND Jobs List System Administrator 2 - 128937 Create date: 04-Apr-2024 Start date : 05/06/2024 End date : 12 Months from projected start date Submission deadline : 4/11/24 at 3:00PM CST. Client info : ITS Note : * Interview Process: Teams Virtual Interviews * Anticipated length of assignment is 12 months. * Onsite or Remote? 100% Re.... 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