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ServiceNow TFS PPM Application Support. Manager
(Jobs in Columbus, OH)
 
Requirement id 104140
Job title Manager
Job location in Columbus, OH
Skills required ServiceNow, Application Support, Customer Relationship Management, TFS PPM Application Support.
Open Date 27-Feb-2020
Close Date
Job type Contract
Duration 2 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Manager: ServiceNow, Application Support, Customer Relationship Management, TFS PPM Application Support.

start date:3/30/2020
End date:05/23/2020
submission deadline:3/4/20 @ 10am

client info : DOH


Description:

Application Support reporting using Planview PPM.
Review Off/On-boarding tickets, review, take action and close
Application Support Scrum board. Triaging Application Support ticket through Service Now. Manage Work Stoppage tickets from App Dev to Production release.
Coordinate App Scan process – Across all Application portfolios -, Schedule, review, follow up.
Customer relationship management. Scheduled meeting with the Business portfolio owners, to review portfolio changes, new procurement and potential projects.
Reports to the Assistant Chief Information Officer.

Knowledge of:

Service Now
Experience managing/triaging application support tickets
Customer Relationship management
TFS/Azure Devops
PPM product knowledge a plus
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 104140 while calling.
 
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(Manager: ServiceNow, Application Support, Customer Relationship Management, TFS PPM Application Support. in Columbus, OH)
     
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