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ServiceNow ITIL Service Now Administrator Written And Verbal Communication Skills Ma
 
Requirement id 94883
Job title Manager
Job location in Pittsburgh, PA
Skills required ServiceNow, Configuration Management, ITIL, Service Now Administrator Written And Ve
Open Date 11-Jul-2019
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Manager: ServiceNow, Configuration Management, ITIL, Service Now Administrator Written And Ve

start date:7/22/2019
End date:11/25/2019
submission deadline:7/17/2019

Description:

we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for the people who work here.


Role Scope / Deliverables: Platform Owner • Provides milestone-based oversight to all development activities and release cycles of all products, and features associated with the product roadmap • Works with varying teams to gather requirements to be used in the formulation of clients ServiceNow platform vision, strategy and roadmap • Define and prioritize ServiceNow enterprise-wide expansion efforts within all areas of the business • Manage all development and administrative efforts to define, design, accept, adapt, and support features • Gather information and requirements, set and track the most relevant metrics to a product, track past projects, and identify new ways to optimize them • Lead, support, and/or participate in the creation of Services release plans and schedules • Define, document, and communicate objectives, requirements and constraints for product initiatives and releases • Identify and minimize external program execution risks across key areas of the business • Experience in leading, organizing and managing product launch initiatives leveraging a structured product development methodology • Expertise and success in leveraging agile based software development to drive iterative product launches • Strategic and holistic approaches to problem-solving that balance and prioritize short-term solutions with long-term vision • Provides thought leadership regarding optimal utilization of the ServiceNow platform and best practices for development • Designs and implements processes in ServiceNow, including but not limited to Incident Management, Problem Management, Request Management, Change Management, Configuration Management, Service Portal, and ITOM • Aligns ServiceNow platform capabilities to business strategy and ServiceNow roadmap • Provides architectural controls and analysis of impacts for new requirements • Identifies opportunities to combine similar solution needs or consolidate existing platforms into the ServiceNow ecosystem • Provides leadership and participates in vetting new requirements on the ServiceNow platform • Under general direction, identifies group level challenges, recommends and executes solutions. Solves considerably difficult business problems through both effective use of financial and technology management while leveraging human resource management. • Coordinate with offshore technical lead to ensure designs meet development guidelines and best practices Key Skills: Platform Owner • Bachelors Degree in Computer Science, Business Management, Project Management or Management Information Systems or equivalent work experience acceptable • ITIL Foundations V3 certification desired • ServiceNow Administrator Certification • Certified ServiceNow Developer Certification desired • Certified ServiceNow Implementation Specialist Certification desired • 3+ years Managing ServiceNow Development Team • 3+ years in a technical leadership role • 3+ years of experience working in a similarly complex technical organization • Ability to translate details into specific tasks needed to accomplish a task or solve a problem • Ability to problem solve and work well in complex, ambiguous situations • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts • Proven ability to navigate the technology environment and work effectively with multiple grou
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 94883 while calling.
 
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(Manager: ServiceNow, Configuration Management, ITIL, Service Now Administrator Written And Ve in Pittsburgh, PA)
     
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