Software Communication Skills Human Services Experience Specialist (Jobs in Denv   Requirement id 134677 Job title Specialist Job location in Denver, CO Skills required MS Office (Word, Excel, PowerPoint, Visio), Project Management, Software, Communication Skills Human Services Expe Open Date 22-Jun-2022 Close Date Job type Contract Duration 9 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Specialist: MS Office (Word, Excel, PowerPoint, Visio), Project Management, Software, Communication Skills Human Services Expe Start Date : 7/1/2022 End Date : 03/31/2023 Submission Deadline : 06/29/2022 Client Info : OIT Note : * Candidate must be local. Description : The Colorado Office of Information Technology is seeking an experienced change management professional to work with state and vendor teams on content and change management related projects that support the operation and maintenance of the Colorado Benefits Management System, PEAK and associated systems. These combined systems and applications support eligibility and enrollment determination and processing for medical and cash assistance programs for the state. This position will support system user communication and change management work as part of release activities and in parallel with the completion of other system readiness work, including user driven functional system changes. Duties: Primary job duties include the following: Assist CBMS Business Readiness & Communications team in drafting and editing documents and Online Help instructions Research projects and user trends to plan and execute change management activities Presentations to CBMS users and stakeholders in all counties and eligibility sites Support system users by collaborating in creation and maintenance of user-facing documentation and standard operating procedures, guides, and artifacts that support usability Participate in release planning and post release command center activities, when required Additional duties as assigned. Minimum Requirements: Excellent written and verbal communication skills. Works well under pressure and meets tight deadlines while maintaining meticulous attention to detail. Highly computer literate with capability in email, MS Office, Adobe Creative Cloud, and Google Suite Content writing experience for all media platforms. Experience in presentation and public speaking Expertise in the application of commonly accepted style guidelines and writing practices as prescribed in publication use as The Chicago Manual of Style and The MLA Style Manual Expertise in the use of content and knowledge management tools including Salesforce Knowledge and Salesforce Community Knowledge of project management software, including Atlassian Suite Experience with process documentation and process improvement Must be able to work independently and be proactive in reaching for information Must be comfortable in an environment with rapid change, multiple vendors, and many concurrent projects Desired/Preferred Experience & Qualifications: Experience working in the Colorado Benefits Management System (CBMS) Understanding of business processes and procedures related to providing health and human services benefits at the county and state levels Understanding of federal and state policy regarding eligibility determination, calculation of health and human services benefits and other functions of the CBMS application   Call 502-379-4456 Ext 100 for more details. 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