Spreadsheet Fasted Pace Environment Excellent Oral And Written Communication Skills   Requirement id 109253 Job title Analyst Job location in Atlanta, GA Skills required Helpdesk Support, O365 Pro Plus Core Applications, Spreadsheet, Fasted Pace Environment Excellent Oral A Open Date 14-Aug-2020 Close Date Job type Contract Duration 10 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Analyst: Helpdesk Support, O365 Pro Plus Core Applications, Spreadsheet, Fasted Pace Environment Excellent Oral A Start Date : 08/31/2020 End Date : 06/30/2021 Submission Deadline : 08/21/2020 Client Info : DHS Note: * Interview Type : Either Web Cam or In Person * This is not a technical support position. Also, the position is temporarily remote due to Covid-19. * Local Metro Atlanta area applicants only. Description : The ID Analyst will work at a central location in the Office of Information Technology processing the onboard and off board of employees and contractors working for DHS. *This is not a technical support position. Also, the position is temporarily remote due to Covid-19. *Local Metro Atlanta area applicants only. The duties and responsibilities will include: • Receive and track onboard and offboard requests; check the requests for completeness and accuracy; • Submit requests for Office 365 email and local Active Directory (AD) accounts for new hires through Remedy system; • Requests the setup and delivery of equipment or wireless devices; • Coordinate with application teams for additional application access requests; • Track progress of requests to completion and escalate to vendors and management as needed; • Review accounts for accuracy of provision or deprovision based on requests; • Test new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPN; • Confirm onboard accounts are assigned group memberships, network drives, and Remedy profiles as requested; • Verify group memberships, network drives, and Remedy profiles are disabled for off boards; • Communicate status of processed onboard or off board requests to hiring managers; • Resolve requests within SLA while providing the highest level of customer service; • Display a consistent understanding of compliance in order to assist in high priority escalations and requests; • Cadence structure and reporting to OIT Leadership on a weekly basis. Qualifications & Skills Required: • Associate degree in a related field or minimum 2+ years of help desk support • One-year proven experience with Office 365 Pro Plus core applications • Experience with Remedy or other Enterprise ticketing systems • Experience with Okta Integration is a plus • Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting • Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelines • Capable of working competently with personnel at multiple levels of the organization • Experience in performing well under pressure • Excellent oral, written, and interpersonal communication   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 109253 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Helpdesk Support job openings in Atlanta, GA Jobs List GA DHS - SHINES Help Desk Support Analyst (721429) Create date: 26-Sep-2023 Remote start date :10/30/2023 End date :06/30/2024 submission deadline :09/29/2023 client info :DHS Description : Qualifications and Education Requirements • Bachelors degree in related field AND Five (5) years of experience in In.... (This job is for - MS Office Jobs in GA Atlanta Analyst - (in Atlanta, GA)) DECAL Help Desk Support Specialist 1 (700397) Create date: 03-Feb-2023 start date : 02/27/2023 End date : 06/30/2023 submission deadline : 02/08/2023 client info : DECAL-IT Note : * Onsite * Interview Type : In Person Only Description : Under direct supervision, provides assistance to .... (This job is for - Jobs in GA Atlanta Consultant - (in Atlanta, GA)) GDOT - IT Applications Support Specialist 1 (633139) Create date: 21-Jul-2020 Start Date : 08/17/2020 End Date : 06/30/2021 Submission Deadline : 08/04/2020 Client Info : GDOT - IT App Note: * Interview Type : Either Web Cam or In Person Description : Job Summary: Under direct supervision, provides management informa.... (This job is for - job Jobs in GA Atlanta Specialist - (in Atlanta, GA)) Team Lead - 54536 Create date: 27-Feb-2019 Start Date :03/08/2019 End Date :10/08/2019 Submission Deadline :03/01/019 Client Info : GaDCA HelpDesk Manager/Lead A true help desk professional who associates with professional Help Desk organizations Lead the formation and execution of ser.... (This job is for - job Jobs in GA Atlanta TeamLead - (in Atlanta, GA)) Help Desk Support - 54342 Create date: 03-Jan-2019 Start Date :01/14/2019 Submission Deadline :01/11/2019 End date :07/15/2019 Client Info : Ga Dept of Public Safety Description Provides computer hardware and software support to end users on a variety of issues. Identifies, researches, and resolves technical pro.... (This job is for - Research Jobs in GA Atlanta Developer - (in Atlanta, GA))    Helpdesk Support job openings in other states Jobs List VDOT Infrastructure Solutions Architect 4 - (737232) Create date: 29-May-2024 Onsite No of submissions :2 Start date :05/17/2024 End date :06/30/2024 Submission deadline : 6/3/2024 Client info : VDOT * Note : *.Pls NOTE: Role is located in Fairfax, VA - local candidates only due to ON SITE requirement. *If selected, an initial phone screen w.... (This job is for - job Jobs in VA Fairfax Architect - (in FAIRFAX, VA)) NJATSCU Business Systems Consultant 3 Helpdesk (731445) Create date: 20-Mar-2024 Job Title: NJATSCU Business Systems Consultant 3 Helpdesk / Customer Support (731445) Hybrid start date :03/24/2024 End date :07/20/2024 submission deadline : 3/25/2024 client info : Judiciary Description : Position is Hybrid;.... (This job is for - Business Analyst Jobs in NJ Trenton Consultant - (in Trenton, NJ)) NJATSCU Business Systems Consultant 3 Help Desk (728426) Create date: 02-Feb-2024 Hybrid start date :02/11/2024 End date :03/09/2024 submission deadline :2/7/2024 client info :Judiciary Description : Position is Hybrid; 2 Days Onsite, 3 Days Remote. Project will be extended. EXCELLENT written and verbal c.... (This job is for - Business Analyst Jobs in NJ Trenton Consultant - (in Trenton, NJ)) VDOT System Administrator 4 Colonial Heights, (727985) Create date: 25-Jan-2024 Onsite start date :02/05/2024 End date :06/30/2024 submission deadline : 1/30/2024 client info :VDOT Description : *Local Colonial Heights, VA candidates required *ALL interviews conducted ONSITE *100% ONSITE work *assign.... (This job is for - job Jobs in VA ColonialHeights Administrator - (in Colonial Heights, VA)) VDOT System Administrator 3 Salem, VA ONSITE (724533) Create date: 16-Nov-2023 Onsite Start date :12/18/2023 End date :06/30/2024 Submission deadline :11/21/2023 Client info :VDOT Description : *Local Salem, VA candidates required *ALL interviews conducted ONSITE *100% ONSITE work *rotating on-call.... (This job is for - job Jobs in VA Salem Administrator - (in Salem, VA))    Helpdesk Support job openings in GA Jobs List GA DPH - IT Support Specialist 1 (693144) Create date: 14-Sep-2022 Start date :10/03/2022 End Date :06/30/2023 Submission deadline :09/19/2022 Client Info :DPH Description : Applications section is seeking a First Line Support Analyst to support the users of the State Electronic Notifiable Disease Surveillance System (SendSS) and Public Health Information Port.... (This job is for - job Jobs in GA Decatur Specialist - (in Decatur, GA)) (Analyst: Helpdesk Support, O365 Pro Plus Core Applications, Spreadsheet, Fasted Pace Environment Excellent Oral A in Atlanta, GA)

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