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TCP/IP Customer Service Skills Desktop Technician A+ Certification Windows 10 Consu
 
Requirement id 92322
Job title Consultant
Job location in Louisville, KY
Skills required TroubleShooting Skills, Ethernet Environment, TCP/IP, Customer Service Skills Desktop Technici
Open Date 13-May-2019
Close Date
Job type Contract
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: TroubleShooting Skills, Ethernet Environment, TCP/IP, Customer Service Skills Desktop Technici

Note:

Must have an insured and reliable vehicle. This position will require the individual to complete installs at various work sites within the Louisville area. Mileage will be reimbursed at IRS approved rate. Must be able to lift 50 pounds.

Assignment Description:

PC Tech Refresh – the scope of this project is to replace client PCs that are 4 years old. Technician will be required to perform needs assessment, (hardware & software) using a Company developed system, and builds for client PCs. The Company is migrating from Windows 7 to Windows 10 and experience in installation/build is of importance. In addition, the Technician may be assigned to a location in the Louisville area to provide basic hardware and software troubleshooting. The Technician will be required to work in and with the Companys ITSM system (Cherwell).

Skill Set Requirements and Capabilities: Working knowledge and ability to troubleshoot basic Windows 7 & 10 issues. Ability to troubleshoot and resolve basic hardware issues. Ability to troubleshoot basic network issues. Basic knowledge of Ethernet topology, TCP/IP protocol, and Microsoft products. Must have excellent customer service skills, and able to follow standards and procedures. Attention to detail as well as follow up and completion of assigned tasks is required. Previous experience working with an ITSM.

Level of Experience: Minimum of 1 year for all Skill Set Requirements and Capabilities as a Desktop Technician. Must have experience with Windows 10 install/build.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 92322 while calling.
 
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(Consultant: TroubleShooting Skills, Ethernet Environment, TCP/IP, Customer Service Skills Desktop Technici in Louisville, KY)
     
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